Local Numbers
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Frequently Asked QuestionsHow can I order my local number and when can I start using it?Why get a local number as opposed to a 0800 number? How can I instantly reply to voicemail using my phone and/or computer? Can I get multiple local numbers from different parts of the country, even if I don't have offices there? What do you charge for local numbers? How do I know how many minutes I have available? How can I order my local number and when can I start using it? During the sign up process, RingCentral will ask you whether you want a local or a 0800 number. Once you complete the process, you can start using your new number right away. Every RingCentral subscriber can order additional numbers from multiple locations, all of which will be synchronized with their account. back to top Why get a local number as opposed to a 0800 number? It depends on your needs. Some RingCentral customers use a local number because they want to appear local to potential customers, who will have the convenience of making a local call to reach you. back to top How can I instantly reply to voicemail using my phone and/or computer? If someone leaves a voicemail for you, RingCentral can alert you to it via a text message on your mobile phone. You can dial into your account and listen to your voicemail at any time. After you listen to your message, the IVR Auto-Receptionist will ask you if you want to reply - if so, just press a number on your phone to automatically connect to the caller. You can also reply to callers from your computer. All calls and faxes are logged into your online account - and all phone numbers in your account are active links. Click on the link and you'll activate RingOut click-to-call dialing. RingOut does the dialing for you - it'll ring the phone you're currently using and connect you to the caller. back to top Can I get multiple local numbers from different parts of the country, even if I don't have offices there? Yes. You can order as many numbers with as many local area codes as you want. back to top What do you charge for local numbers? The first number is included in your plan. Each additional local number is £2.50 a month and includes all the same RingCentral features as your main RingCentral number. back to top How do I know how many minutes I have available? It's easy for subscribers to manage their account, and their money. The simplest way is for them to log into their account and look in the Account Status area of their Overview page. RingCentral has an Auto Purchase Option feature that will automatically add minutes/funds to their account. back to top |
