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Virtual Switchboard Extension Feature - RingCentral Business Phone System

RingCentral gives you a flexible extension structure to incorporate local and satellite offices and employees, wherever they are. You’ll be able to configure each extension individually through answering rules that give you a wide range of blocking, screening, fax and routing options through an easy-to-use interface.

Overview

Incorporate local and satellite offices and employees—wherever they are located—via a highly flexible extension structure. Designate extensions to deliver faxes on-demand, provide business announcements or to take a message should a call go unanswered, take a message. Each extension can be individually configured through answering rules with a wide range of blocking, screening and routing options.

Should you require more extensions, they can be ordered, and extension rules can be easily modified, added or removed from your Dial-by-name Directory to adapt to the changing needs of your business.

Appear like a larger business
Even if you’re only a company of one, you can create a menu of extensions for departments, employees and announcements that helps make your small business appear bigger and provides an impressive business appearance.

Create a virtual office
Linking mobile employees and satellite offices through a single telephone number via extensions makes it look like you all work out of one central main one office.

Multiple uses
Use extensions for departments and employees, fax on-demand, taking voicemail or playing company announcements. Ever flexible, they can even be used to create sales or support queues.

Full options for each extension
Each extension can be configured with any combination of RingCentral features and options.