Your callers will be presented with state-of-the-art messaging and options at each stage of their call. Each system user will have unmatched functionality and flexibility to aid them in the efficient performance of their unique job responsibilities.
The auto-receptionist answers the call with a professional recording (default or record your own). Callers can hear options such as “Press 1 for service, press 2 for sales consultants, press 3 for account information…”or “If you know the number of the party…” When the caller enters an extension number, the call will go to those telephone numbers you select for that extension: you or your employee’s home, mobile or office phones; a sequence of telephone numbers; or several telephone numbers at once. You can even set up extensions to deliver company announcements or Fax On-demand.
The extension owner will be able to identify callers through Call Whisper technology. Each extension can be personalized with messaging and answering options for their unique work and schedule. You'll even be able to create different options for regular business hours, after-hours, holidays and vacations, for both the incoming main line and for each extension independently.