This is the question my co-author Miya Knights and I get asked most since publishing our book earlier this year. First, let’s address the myth that Amazon is a retailer. … Read more “How can retailers compete with Amazon?”
Natalie Berg is Retail Analyst and Founder of NBK Retail, a consultancy specialising in retail strategy and future trends. She has more than 15 years’ experience heading up research teams at world-leading analyst firms Planet Retail and Kantar. As one of the Top 30 global retail influencers, Berg has produced research on a number of industry topics including: convergence of physical and digital retail, click & collect, customer loyalty, discount retailing, store of the future and frictionless commerce.