Vice President of Marketing at CallMiner
Scott has over 20 years’ experience in software product management, design, and marketing for everything from shrink-wrap consumer applications to enterprise cloud solutions. He introduced the tag-line “Listen to your customers – Improve your business” which is both something he passionately embraces in marketing and production management.
Every successful business has one thing in common, a following of loyal and satisfied customers. Creating and retaining loyal customers is not a simple task in today’s culture where instant … Read more “CX Defined”