Stephanie is part of the Product Marketing team for RingCentral in EMEA. She is focusing on helping businesses in EMEA transition to cloud business communication and collaboration. She has spent the last 6 years in cloud software and communication industries. Stephanie is based in London, has a European background and is a keen traveller.
A couple of decades ago, the only channels customers had to communicate with brands were telephone and mail. Technology has evolved drastically today to the point where consumers are happy … Read more “Unifying the Shopper Experience with Omnichannel Communications”
In a rapidly evolving and competitive retail environment, agility has become a critical component of running a successful business. Brands that know how to adapt and change quickly to suit … Read more “Stay Ahead of the Retail Game with Agile Cloud Communications”
Call centre agents work best when they work together. However, despite the rise of new solutions for collaboration, many of today’s enterprises still rely on old-fashioned and outdated methods of … Read more “How Collaboration Revolutionises Contact Centres”
