Stephanie is part of the Product Marketing team for RingCentral in EMEA. She is focusing on helping businesses in EMEA transition to cloud business communication and collaboration. She has spent the last 6 years in cloud software and communication industries. Stephanie is based in London, has a European background and is a keen traveller.
The contact centre environment has changed drastically over the years. In the past, contact centres were seen primarily as “cost centres.” Though you needed these solutions to engage with your … Read more “The Contact Centre Shift: From Cost Centre to Profit Centre”
Leaders in cloud communications, we recently unveiled our latest advertising campaign, based in various transportation hubs around London. The cleverly-designed campaign reminds customers that RingCentral is the ultimate vehicle for … Read more “RingCentral: Nonstop to Better Business Communications”
In an age where customer experience is king, your contact centre must be as efficient, intuitive, and productive as possible. Studies suggest that 89% of businesses will need to compete … Read more “Cloud Is the New Black in Contact Centre”
Retailers have invested seemingly endless time and money into transitioning to omnichannel business model, seeking to break down the silos that separate the channels they use to deliver a consistent … Read more “RingCentral and Retail TouchPoints Unveil New Research White Paper”
UK businesses are losing billions of pounds each year as consumers continue to demonstrate their intolerance for bad customer experience. Technology has been driving fundamental changes to the global economy, … Read more “Poor Customer Service Costs UK Businesses £37 Billion”
Communication is key to the success of any supply chain, yet it remains one of the aspects most in need of improvement. Ultimately, while many things can impact the performance … Read more “The Journey to a Connected Supply Chain”
We live in a world of instant gratification, where we can order food or have a taxi arrive at our doorstep within minutes. It is also a world where services … Read more “The Blurring Line Between Personal and Business Tech”
The in-store experience isn’t dead yet. Though it’s safe to say that e‑commerce has grown increasingly popular in recent years, there’s still a place for brick-and-mortar retail stores in the … Read more “Rethinking In-Store Experience with Collaboration”
London, UK. — May 24th, 2018 — RingCentral, Inc.(NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced it has scooped both the awards it entered at … Read more “RingCentral Wins Innovation and Multi-national ITSPA 2018 Awards”
