This website uses cookies for analytics and functionality purposes. To change your cookie settings or find out more, click here.
If you continue browsing our website, you accept these cookies.
Blog Home
  • Blog Home
  • UC
  • Events
  • Business Trends
  • Collaboration
  • Contact Centre
2019 Gartner UCaaS Magic Quadrant Leader for 5 years and running

customer engagement

customer satisfaction
Posted on July 2, 2019August 29, 2019

Customer Satisfaction: A Core Metric for Modern Companies

Customer satisfaction is no longer a nice-to-have concept for modern companies. According to research from PwC, 73% of consumers say that customer care is a crucial consideration when choosing which … Read more “Customer Satisfaction: A Core Metric for Modern Companies”

Shaun Spivak Author
what-is-conversational-ai
Posted on February 1, 2019June 20, 2019

Conversational AI: Customer Engagement in the Age of Messaging

What is Conversational AI? Conversational AI is a form of artificial intelligence specifically designed to deliver more natural and engaging touchpoints between brands and their customers. The conversational AI space … Read more “Conversational AI: Customer Engagement in the Age of Messaging”

Daniel Yin
Daniel Yin Author
#1 cloud communications provider worldwide in revenue and subscriber seats
Guide

VoIP Buyer's Guide eBook

How Does A Phone System in the Cloud Work?
Video

How Does A Phone System in the Cloud Work?

A Gartner UCaaS Magic Quadrant Leader. Again.
Report

A Gartner UCaaS Magic Quadrant Leader. Again.

© 1999-2018 RingCentral, Inc. All rights reserved.
  • Contact Us
  • About RingCentral
  • Partners
  • Legal
  • Cookie Policy
  • Privacy Notice
  • Sitemap
View Demo
Free Trial
Contact Us