Service Basic Voice Inbound Inbound & Outbound
Ports/agent 1 1 3
Voice
Standard IVR & ACD
Real-time reporting
Skill-based routing
Supervisor monitor, coach, barge
Queue-based routing
CRM Integration
Multi-channel capabilities
Chat
Email
Social media
 
Advanced IVR    
Outbound features
Preview dialer
Progressive dialer
Predictive dialer
Campaign management
   
 

Want to learn more? Call 0800 098 8136

A complete contact centre solution

  • Advanced IVR
  • Cloud contact centre
  • Toll-free, local, and vanity numbers available
  • Automatic call distribution
  • Skills-based routing
  • Email routing
  • Social media
  • Web chat routing
  • Outbound campaign management
  • White glove implementation service
  • Predictive & progressive dialer
  • Data directed routing
  • Advanced agent management
  • Real-time dashboards
  • Historical reporting
  • Wallboard support
  • CRM integrations
  • 3rd party integrations
  • Supervisory features
  • Open platform with API / SDK
  • Optional speech recognition
  • Optional workforce management
  • 24/7 customer support
  • Keep your existing numbers

You get everything you need. It’s really that convenient.

Expand your system as needed

  •  

    Salesforce.com Connector

    £ 8 / per month

  •  

    Discounted minutes bundles

    Call for quote

  •  

    Speech recognition

    Call for quote

  •  

    CSAT survey options

    Call for quote

  •  

    Workforce management

    Call for quote