RingCentral Contact Centre

Choose the best Contact Centre plan for your business

BASIC

  • Support for inbound and outbound call centres 1 port / agent
  • Standard IVR and ACD capabilities
Contact Sales

ADVANCED

  • Support for inbound and outbound call centres 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)
Contact Sales

ULTIMATE

  • Support for inbound and outbound call centres 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)
  • Advanced IVR Outbound dialling capabilities
Contact Sales
Have a question? Call 877-323-8684
BASIC
ADVANCED
ULTIMATE
Service
Inbound and outbound voice
Integrations and omnichannel
Blended outbound diallers
Voice
Standard IVR and ACD
Omnichannel capabilities
Advanced IVR and skills-based routing
Outbound features
Preview dialler
Progressive dialler
Predictive dialler
Campaign management
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