Communicate with customers on their channels of choice
Connect via voice, team messaging, SMS, social, or email.
The Value of Voice
Social channels
“Listen” for key events in social media, respond quickly to comments and issues posted on Twitter, Facebook, and more. Take personal conversations offline for appropriate interaction and problem solving.
Live chat
Interact with customers and prospects through live chats on web and mobile devices. Create teams for wider discussions, share reports and other crucial files, and connect customers with subject experts within your organisation.
Your customers value speed and accuracy of information. With an email system that is filtered and intelligently routed, customer requests can be tracked from submission to resolution increasing response time, decreasing errors, and boosting agent productivity.
SMS
See how it works for your business
A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud contact centre.
Thank you for your interest in RingCentral
A sales advisor will contact you within 24 hours. If you’d like to speak to someone now, please call 1800 200 335.