Allyn Jayawon

10 Best SIP Phones of 2022 for Your Home or Business

Communication is a vital part of running a company, whether you’re a small business or a larger enterprise. Business phones,…

2 years ago

What Is a Virtual Agent and How Can Contact Centres Use Them?

As customer expectations continue to skyrocket in the wake of a pandemic that made the world switch to more digital…

2 years ago

Google Voice Alternatives: 10 Picks for Businesses UK

How important is making any sort of call? It could be calls to or from customers, business calls to suppliers,…

2 years ago

Team Huddle: How to Implement a Short Productive Team Meeting

When you hear the term team huddle, the first thing you probably picture is a sports team, standing in a…

2 years ago

The Top 10 High-Quality Call Centre Headsets You Can Pair With RingCentral Phone Systems

Call centres are hubs of communication, whether they’re used for sales or customer support, so it’s important for call centre…

2 years ago

The Best Workplace Chat Software Alternatives for Business

In an increasingly remote working landscape, business communication has taken a much more digital form. Without the watercooler work chat…

2 years ago

Call Centre Management: What It Is and 7 Best Practices

Call centre management isn’t easy, especially when it comes to keeping your employees and customers engaged and happy. Those in…

2 years ago

Call Centre Analytics 101: What Modern Companies Should Know

Data collection is a more vital component in the success of a business than ever before. A vast 72% of…

2 years ago

Conference Room Setup: The Only Guide You’ll Need

Although remote work has changed our workplaces, there’s still a need for conventional conference rooms. However, there are a lot…

2 years ago

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