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Andrew Gaffney
President/Founder at Retail TouchPoints

Andrew Gaffney

    Andrew is the President and Founder of Retail TouchPoints. With extensive expertise in retail, Andrew focuses on helping retail brands deliver exceptional customer experience.

    Blog topics I'm interested in:

    • Contact Centre
    • Retail

    Posts by Andrew Gaffney

    Pop upstore
    Posted on May 8, 2019August 26, 2019

    Prospering With Pop-Up Stores

    • Retail
    Personalisede shopping
    Posted on April 4, 2019August 26, 2019

    Retailers Get Personal With Consumers – And It’s Paying Off

    • Retail
    Discussing customer data
    Posted on March 5, 2019May 7, 2021

    Technologies That Are Transforming Retail: Why All Retailers Must Become Early Adopters

    • Retail
    Customer communications
    Posted on September 11, 2018September 11, 2018

    The Need for Speed in Customer Communications in Retail

    • Retail
    Data for relevant customer engagement
    Posted on August 21, 2018March 18, 2019

    Tapping the Right Data for Relevant, Personalised Customer Engagement in Retail

    • Contact Centre
    • Retail
    Retail and customer communications
    Posted on August 9, 2018August 27, 2019

    Eliminating the Retailer-Customer Communications Gap

    • Retail
    Email for Retail Marketing
    Posted on July 19, 2018September 23, 2019

    Breaking the Dependance on Email in Retail

    • Retail
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