Samantha Clayton

Samantha is RingCentral’s Content Manager for EMEA Marketing. Before joining the business, she worked in content and public relations roles. She has worked with companies in ed tech, marketing and advertising, connected home, telecoms and publishing. She has a BA in English Literature and an interest in story writing. In her spare time, she enjoys reading and live music.

5 Things To Consider When Switching Your Cloud Communications Provider

Many companies adopted UCaaS during the pandemic and were forced to make quick decisions about providers. Now, several years down…

2 weeks ago

Ask the Expert: What Are the UK’s 2024 Customer Experience Trends?

To shed some light on how the customer experience will evolve this year, RingCentral’s Ian Nevin, Director of International Consultant…

2 weeks ago

Why Now Is the Time To Inspire Inclusion

Since 1910, March 8 has been recognised as International Women’s Day. This year, it is dedicated to the theme of…

2 months ago

Ask the Expert: What Is Digital Darwinism and How Can Businesses Embrace It To Improve CX?

Welcome to another instalment of ‘Ask the Expert’, the series of interviews RingCentral runs with influential thought leaders from around…

3 months ago

Ask the Expert: How Will AI and Chatbots Impact Contact Centres in the Next Two Years?

As businesses increasingly embrace digital transformation and seek ways to transform the customer experience, AI and chatbots have emerged as…

5 months ago

Ringside: Insider Interview with Ben Purton

In the latest instalment of our Ringside series – which shares telecoms industry insights from our own leaders and external…

5 months ago

Better ROI for IT Projects: 5 Ways To Get It Done

If you need to start driving better ROI for your business’s IT projects, you’re not alone. In fact, according to…

5 months ago

Ask the Expert: How Can Technology Help Reduce Psychosocial Hazards in Today’s Contact Centre?

‘Ask the Expert’ is a series of interviews RingCentral runs with influential thought leaders from around the world, including UC…

6 months ago

Why Do Third-Party Telephony Solutions for Teams Lead the Market?

Microsoft Teams is now the collaboration application of choice for many businesses, especially those with remote teams or hybrid working…

6 months ago

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