Know your widgets from your plugins? The eCommerce world is rife with jargon and complex terminology. With buzzwords, fleeting trends, and a seemingly separate language, eCommerce-related technology can seem dense and a little bewildering.
Our helpful resource hub explores the key terms and phrases you need to know if you’re an eCommerce business looking to gen up on your jargon and choose the right tools.
Positive customer interaction is a critical part of your success in retail. Providing an excellent user experience throughout their interactions with you is vital for bringing in repeat customers. But … Read more “Customer Lifecycle”
We all know that planning and preparation are the keys to maximising a project’s efficiency and success, but how often do you really think about resource management? Though it’s a … Read more “Resource Management”
When done well, upselling is a sales technique that can benefit both parties. On one side, a business makes more money. An upsell that is actually of use to a … Read more “Upselling”
Cross-selling is suggesting additional items to a customer committed to purchasing to increase the value of the sale. It’s an excellent growth strategy to boost revenue and customer retention. If … Read more “Cross-Selling”
A growing number of wholesale retailers are adopting consignment arrangements. But just what does that mean? In this concise guide, we’ll provide a short definition of consignment agreements and what … Read more “Consignment”
Gathering data and analysing it is key to developing as a business. When it comes to considering the important metrics of your online store, one term you will see frequently … Read more “Average Order Value (AOV)”
As your eCommerce business grows, so too does the amount of content you create for your website. Keeping your website up-to-date can be tricky, especially if you don’t know the … Read more “Content Management System”
What is Return On Sales (ROS)? Return on sales is a vital metric in any business operation to ensure it’s running efficiently and working toward your bottom line. Having adequate … Read more “Return-on-Sales”
Things are not always as obvious as you might expect. You may see a business advertised on TV or the internet and wonder, “what exactly do they do?”. Yes, they … Read more “Mission Statement”