This past weekend my wife and I drove to Nashville, TN to see our daughter. Even with the restrictions that are in place with social distancing, we had a great … Read more “Building a Human Connection in CX”
How has the pandemic impacted cloud adoption? What pivotal shifts have you seen in communications over the years? Ringside is all about finding out answers. For this episode, we hear … Read more “Ringside: Insider Interview with Tom Reed”
European Office with a difference. We may not yet know what the new normal will be. But we do know that what we call ‘the office’ will not be the … Read more “Rainbow Office Powered by RingCentral Launches in Europe”
Welcome back to Ringside. This series looks at trends across the business communications landscape today. To gain this level of insight, we ask the experts for intel. Information and technology … Read more “Ringside: Insider Interview with Dan Davies”
Much like many disruptive technologies, the cloud has been met with reticence as well as excitement. Where cloud computing offers better cost-efficiency, flexibility and scalable opportunities, some businesses are still … Read more “What Is Cloud PBX? Benefits of Taking Your On-Site PBX to the Cloud”
Welcome back to Ringside. Our interview series invites leaders from across communications and technology sectors to share their views on trends, current issues, and reflections on their careers. Today, we … Read more “Ringside: Insider Interview with Chris Berry”
Call routing is an essential function in thousands of offices, call centres, and customer support hubs around the UK. Without the ability to manage and redirect incoming calls seamlessly, chaos … Read more “Call Routing FAQs: How to Divert Calls, Redirect, and More “
One day (please be soon) we’ll be able to all go back to restaurants, live events, and yes, offices and workplaces. It’s no secret that the massive move to working … Read more “RingCentral Named a Leader in the IDC MarketScape Reports for UCaaS in Both Enterprise and SMB Segments”
The UK’s higher education sector is entering a new era – an era in which the use of collaboration technologies across departments is essential to attracting international students and staff, … Read more “The Digital Campus: The Time To Act Is Now”
