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customer care

customer satisfaction
  • Business Trends - CX

Customer Satisfaction: A Core Metric for Modern Companies

Customer satisfaction is no longer a nice-to-have concept for modern companies. According to research from PwC, 73% of consumers say that customer care is a crucial consideration when choosing which … Read more “Customer Satisfaction: A Core Metric for Modern Companies”

Shaun Spivak
Shaun Spivak Author
Skyhigh Enterprise-ready
trustwave
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