In the ever-evolving landscape of workplace technology, and in particular with the development of hybrid work, Unified Communications as a…
How we work today feels very different to how it did just a year ago. With the proliferation of hybrid…
Are you looking to improve customer experience at your contact centre? Or perhaps you want to better support agents in…
In 2018, Kimberly McAtee, a part-time barista at Starbucks, began her new life as a student at Arizona State University…
Every leadership meeting at Amazon starts the same way: complete and utter silence for up to 30 minutes. Employees remain…
Watch the preview video to see what you'll read about in this blog: https://youtu.be/szx7bfzBD9s Employee productivity and engagement has long…
When it comes to acquiring mission-critical applications, UK enterprises are willing to make huge investments. Think CRM, supply chain systems…
Welcome back to Ringside. Besides our own leading lights, this series invites insights from business leaders beyond our walls. In…
Long before spare bedrooms, garages, and dining rooms began turning into workplaces en masse, the idea of remote work was…
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