RINGCENTRAL OFFICE®

Hosted PBX

Ensure seamless connectivity between employees, management and everyone else within your company with the help of a hosted PBX phone solution.

What Are Hosted PBX Services?

PBX stands for Private Branch Exchange. It’s a private telephone network that a business or organisation uses for business communications. When you pick up your desk phone and press a button or punch in an extension to speak to someone elsewhere in the building, you’re using a PBX phone system. Hosted PBX, which can also be described as either cloud PBX or virtual PBX, is a more modern version of the system.

It moves the functions of onsite PBX hardware to the cloud. Instead of connecting telephones to an on-premise PBX, a hosted PBX system connects them in real-time to secure data centres via an internet connection. That lets users dial out and receive inbound calls via VoIP service. You get all the features of an on-premise PBX—and more—delivered seamlessly to desk phones, computers, and even mobile devices.

Cloud PBX For Business - Why It's The Future

Why cloud-based PBX is best

Why cloud-based

PBX is best

RingCentral is the main service provider of hosted PBX UK wide to many different businesses and organisations. Once companies switch to using a cloud PBX system, they quickly realise that it is far superior to traditional phone systems. There are a number of reasons why hosted cloud PBX is undoubtedly the way forward:

  • It’s flexible. Cloud PBX makes it easy to scale up and down according to business needs. It's easy to add multiple locations, as well as manage remote, mobile, and contract workers.
  • It’s flexible. Cloud PBX makes it easy to scale up and down according to business needs. It's easy to add multiple locations, as well as manage remote, mobile, and contract workers.
  • It’s cheaper. Virtual PBX is incredibly cost-effective. This cloud phone system eliminates expensive, onsite equipment, maintaining phone lines, and the headaches and maintenance that go along with it.
  • It’s reliable. Hosted PBX phones connect separately to off-site servers. Should a power outage, inclement weather, or a major disaster affect your phone service or make it impossible to get to the office, your staff can still receive incoming calls using their PCs, VoIP phones, and smartphones—no matter where they are.

RingCentral Virtual PBX For Business - A Cut Above

RingCentral provide hosted phone systems UK wide for a variety of businesses and enterprises. These hosted PBX services from RingCentral are state of the art solutions, which hold significant benefits over other options on the market. RingCentral PBX is simple and efficient, meaning that:

  • There’s no need for expensive training or certifications for your IT staff. This telephone system can even be managed by an office manager or facilities coordinator without IT experience.
  • PBX features, calling configurations and user settings can be changed with a few clicks. Your staff can even manage their own settings, so there’s no additional burden on your IT support team.
  • You have one provider and receive one fixed, upfront monthly bill for all users, features, and locations—including landline and mobile minutes, fax, video conferencing, online meetings, virtual receptionist, mobile apps, and voicemail.
  • There’s no need for expensive hardware upgrades - the hosted PBX software is continually and automatically upgraded, saving you the usual maintenance costs.  
  • It can be set to work with the features you'd expect of a traditional phone system, including call routing, a multi-level IVR auto-attendant, and call recording.

Using RingCentral Cloud PBX to Project a
Professional Business Image

With virtual PBX UK customers of RingCentral can make and receive phone calls with their business phone number and identity, no matter where they are or what device they are using. Personal mobile phones, home phones, VoIP connections - even hotel phones, all with a high call quality. Without the need for an on-site business phone system, they can provide professional customer support even in difficult circumstances.

That’s just one of the many benefits that a managed PBX solution from RingCentral can deliver to your firm. Rather than using onsite hardware, using cloud PBX as part of your unified communications strategy leads to significant cost savings. You don’t have to pay for expensive equipment, training or maintenance. Setup and management of the hosted PBX system is so simple, you can handle it all in-house.

Hosted PBX systems provided via RingCentral Office deliver all the features you expect from enterprise-grade PBX without those unwanted expenses. They’re also infinitely more flexible and scalable than traditional PBX systems. This makes it cost-effective for small businesses too. Business hosted PBX solutions can get new offices, new locations, and new employees up and running in a day, using the web portal. They’re also the quickest and easiest way to allow home and remote workers to be part of the corporate phone system without a desk phone - either through iOS, Android, softphone or another method.

“In RingCentral, we have a platform in which we have absolute confidence plus a shared ethos that believes that almost everything is possible!”
— Paul Strinati, Founding Partner & IT Director, 
Optimum Credit

Hosted PBX FAQs

How easy is it to set up and manage hosted PBX?
  • One of the key benefits of RingCentral’s hosted PBX system is its simplicity. On-boarding and setup are easy, and system management is greatly simplified. You won’t need consultants or contractors to maintain the phone system, it can all be handled by an office manager or facilities coordinator. Even if they have little IT experience.
Can I alter or scale up my cloud PBX system?
  • User and calling configurations can be changed with a few clicks, and users can manage their own settings. Thanks to being a cloud phone system, RingCentral PBX is also easily scalable. It’s simple to add multiple locations, and to add and manage remote, mobile, and contract workers.
How do I pay for virtual PBX?
  • Hosted PBX is just one of a range of impressive features included as part of RingCentral Office. With RingCentral Office you have one service provider and receive one fixed, monthly bill. That bill covers all users, features, and locations—including landline and mobile minutes, fax, conferencing, online meetings, virtual receptionist, mobile apps, and voicemail, as well as your cloud PBX system.

Related features

See how it works for your business

A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.

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