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Quality of service through and through

At RingCentral, we’re deeply committed to providing our customers with unsurpassed quality of service every day.

Dedicated to quality of service

At RingCentral, ensuring our customers the highest-quality of service is paramount. Every aspect of the design and architecture of our platform is finely tuned to deliver you the best possible business communications service.

Global private backbone

RingCentral offers a truly global unified communications as a service (UCaaS) solution, capable of supporting your organisation no matter where you do business. We provide connectivity through a private backbone that’s independent of local providers or telco operators and offer local access numbers in countries worldwide.

Direct Connect service

To enable the ultimate in quality of service (QoS), RingCentral can help your business connect directly to our cloud by provisioning a Direct Connect circuit.

HD media

To consistently deliver the highest HD quality possible, RingCentral utilises the well-regarded Opus Interactive codec for audio and video, as well as the G.722 codec for audio.


QoS-enabled routers

To help maximise your quality of service experience, RingCentral can provide guidance in selecting the most optimal equipment for your network.


RingCentral Professional Services

From planning and design to dedicated project management and on-site implementation services, our Professional Services staff can help you set up, integrate, tailor, and extend your RingCentral service to meet your specific business needs. Our site preparedness guidelines help to get you up and running quickly by ensuring your network environment is properly configured to utilise our platform.



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