At RingCentral, quality of service lies at the heart of all of our architecture and technology decisions. In fact, every aspect of our platform has been designed to provide your company with the highest-quality business communications possible. RingCentral experts help tailor and fine-tune our solutions to match your specific network environment, and our robust reporting dashboard allows you to actively monitor your phone system's call quality performance.
RingCentral offers a truly global unified communications as a service (UCaaS) solution, capable of supporting your organisation no matter where you do business. We provide connectivity through a private backbone that’s independent of local providers or telco operators and offer local access numbers in countries worldwide.
Access key operational quality of service metrics in near real time to monitor your phone system's global health and accurately diagnose call quality issues impacting your users. Our powerful reporting dashboard provides you the visibility to proactively address potential problems affecting call quality and to troubleshoot those issues at a granular level.
To enable the ultimate in quality of service (QoS), RingCentral can help your business connect directly to our cloud by provisioning a Direct Connect circuit.
To consistently deliver the highest HD quality possible, RingCentral utilises the well-regarded Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
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