Security you can count on
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Our continued commitment to protecting European data across borders : What’s next
Designed for your protection
Gain peace of mind knowing we design our products with all the security features you need to keep your data safe.
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We start with a secure foundation
Our product development process includes a security review every step of the way—from concept to release.
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Your data stays safe
Our enterprise IT security operations are designed to keep everything up and running. Rely on us to implement the highest security standards that protect the confidentiality and integrity of your data.
Don’t just take our word for it
Third-party auditors verify our security to rigorous international standards.
We keep you informed
We work with security researchers to identify vulnerabilities and keep you informed if any should exist in our products or on our websites.
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CORPORATE SOCIAL RESPONSIBILITY
Find out how we’re connecting to something bigger with RCause
LAW ENFORCEMENT
Access all of our legal documents in one place
Security
What to look for in a UCaaS provider
Your privacy, protected
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RingCentral's Commitment to Privacy
Data transfers
When we transfer data from the European Economic Area (EEA), UK and Switzerland, we rely on the Standard Contractual Clauses approved by the European Commission. Plus, we always provide additional safeguards.
RingCentral as a data controller
RingCentral is a data controller and a data processor for certain processing activities. Learn more about our processing of usage data as a data controller in our white paper below.
Canadian privacy laws
The Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian federal privacy law that regulates the collection, use, and disclosure of individuals’ personal information. All of RingCentral’s products are designed to comply with PIPEDA.
Transparency
We are committed to maintaining the privacy and trust of our customers by giving you full visibility. Our Transparency Report describes how we respond to customer data requests submitted by law enforcement and government agencies around the world.
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Data Processing Addendum
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Security Addendum
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Customer Data Transfer Agreement
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Data Subject Request Access Form
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Subprocessor List
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Data Processing Addendum
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Security Addendum
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Stay connected, always
We’re dedicated to keeping you open for business, whenever and wherever you need to be.
We keep you connected with 99.999% uptime SLA
New work patterns and natural emergencies can cause abrupt work location shifts. Stay open for business no matter where you are working—home, office, or somewhere in between. Our distributed network is fully redundant in every location we serve, providing you with a truly global infrastructure that ensures 24/7 business continuity for your company, from anywhere.
Thanks to RingCentral, our entire corporate staff was able to shift to working from home in a day, without missing a beat.
Paul Rapier, Vice President of IT, Detroit Pistons
Get updates instantly
Set up customer care alerts
Receive real-time updates from our customer care team when anything changes on your system.
Easily view service status
We continually monitor the end-to-end performance of our network to ensure KPIs such as quality metrics, completion rates, and availability remain at peak levels. Access our self-service portal 24/7 for a detailed overview.
We’ve got your back
Stay online when disaster strikes
Redundant internet connections switch active services between data centres to keep you online during outages, disasters, and cyberattacks.
Keep your business open without internet
With RingCentral Persist™ you can make sure calls, extension-to-extension dialling, and 911 emergency services for a key set of users are not interrupted.
Global infrastructure
Global data centres cover every location
No matter where you’re located, we have you covered. With over 15 global data centres and media points of presence, we back up our network around the clock.
24/7/365 end-to-end monitoring
We continuously monitor network performance for key KPIs, with alarms to instantly warn of performance drops.
RingCentral is fully redundant geographically in every location it operates. This is a key differentiator between RingCentral and its competitors.
RingCentral gives us a more diverse risk base and just lets us work from any location, something very important to our company.
James Howard, CTO, Open Mortgage
Let’s find the right solution for your organisation
We’ll have you up and running in no time.
Thank you for your interest in RingCentral
A sales advisor will contact you within 24 hours. If you'd like to speak to someone now, please call +44 (0)800 098 8136.