At the time RSI was building Shadow Spaces, the company was also beginning to evaluate new communication solutions for its own operations. RSI was growing, the company’s telecommunications costs were increasing, and it was becoming difficult to keep everyone connected.
When RSI’s development team requested access to a live RingCentral environment to test the entire Shadow suite, the company got a closer look at all of the other communication tools available in RingCentral’s unified solution: cloud phone, video conferencing, voicemail, SMS, online fax, team messaging, file sharing—and mobile apps to do it all from anywhere.
As Rito explains, when they rolled out RingCentral Office, RSI’s staff quickly and enthusiastically took to their new cloud communications solution. “The more time people spent in a single environment for calls, meetings, and chats, the more we could appreciate firsthand the true value of unified communications.”
Rito also points out that RSI is benefiting in many ways from its decision to become a RingCentral customer, including: