The COVID-19 pandemic continues to impact everyone around the globe. Against the sombre news of rising mortality figures and economic challenges, there are stories of hope and humanity to remind us what we’re struggling for.
After the mandated lockdown, the small town of Woodbridge, Suffolk (UK), created an emergency response group composed of locally elected officials and volunteers who turned a difficult situation into a success story. Marrying RingCentral’s technology with a desire to help the local population, the Woodbridge Emergency Response Group delivers hope to the local community.
Woodbridge comprises nearly 17,000 residents, with a large population belonging to the elderly demographic, who suddenly found they were unable to fill prescriptions or travel to purchase essential supplies. Realising the threat this would pose to the town, Mayor Patrick Gillard and Councillor Eamonn O’Nolan began their search for volunteers to aid those in need.
They began with a simple website and social media pages to spread the word for help and soon formed a team of 300+ volunteers known as the Woodbridge Emergency Group. Today, these heroes serve local residents through three main areas: prescription medicine delivery, food distribution, and emotional support.