2016 RingCentral Press Releases

Stay on top of breaking news and stories from RingCentral—including new partnerships, customer successes, and event announcements.
Articles archive: 2016

September 29, 2016

Channel Veteran Robinder Koura Joins RingCentral to Lead Channel Sales for EMEA

London, United Kingdom, September 29, 2016RingCentral UK, Ltd., (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications and a wholly owned subsidiary of RingCentral, Inc. (NYSE:RNG), today announced the appointment of channel veteran Robinder Koura as head of Channel Sales for EMEA. In this role, Koura will be responsible for partner programme expansion and activities. As companies in every industry and country continue to realize the benefits of cloud-based solutions, EMEA-based channel partners will be well positioned to deliver RingCentral solutions to a global customer base.

Koura brings more than 25 years of experience in the IT space, having previously worked at Nortel Networks, and most recently at Genband, where he led channel program efforts for EMEA. For the last 10 years, he has been dedicated to helping partners and Master Agents make the transition to selling cloud-based solutions and executing marketing campaigns across EMEA.

“I’m truly excited for the opportunity to develop and help grow the channel business in the United Kingdom and globally,” said Koura. “RingCentral is investing heavily in its partners, and I’m hoping to leverage our already recognised world-class partner programme to inspire our partners to ‘think RingCentral first’ when proposing services to customers.”

RingCentral Partner Programme
RingCentral’s Partner Programme provides numerous benefits to channel partners looking to put a leading cloud-based communications solution into the hands of their customers. Unique to RingCentral’s partner programme is a pure channel harmony model wherein sales support is offered in closing partner deals involving 20 or more employees whilst administering 100% commissions on both sides. This enables the partner to have access to more resources while receiving full commissions. In addition, the programme includes a state-of-the-art partner portal designed for a superior user experience and complete with partner marketing tools, sales resources, and on-demand trainings and certifications, at no extra cost. RingCentral also provides a fully dedicated support to resolve sales and technical issues that is exclusive to partners.

“Since 2003, RingCentral has been displacing legacy PBX systems as businesses increasingly shift communications to the cloud,” said Zane Long, vice president of channel sales at RingCentral. “We are strengthening our partnerships with leading distributors and carriers to extend our enterprise reach to the EMEA region. We’re excited to continue our momentum in the channel with Robinder leading the charge for our UK-based team as we arm partners with the cloud solutions their customers want.”

For more information, please visit: https://www.ringcentral.co.uk/partner/agent.html

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

August 24, 2016

RingCentral Named a Leader in Gartner’s 2016 Magic Quadrant for Unified Communications as a Service Worldwide* Based on its Ability to Execute and Completeness of Vision

BELMONT, Calif. – August 24, 2016RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced that Gartner has recognized RingCentral as a leader in the Magic Quadrant for Unified Communications as a Service (UCaaS) Worldwide published on August 23, 2016.

“Our mission at RingCentral is to empower global businesses with the most comprehensive cloud communications and collaboration solution that unifies all the capabilities they need to stay connected and be productive,” said Vlad Shmunis, founder, chairman, and CEO of RingCentral. “We are honored to receive this recognition once again from Gartner and to be placed in the leaders quadrant and furthest to the right on vision. This position validates our focus on innovation and the investments we’ve made in professional services and customer success. Our cloud solution uniquely addresses business needs in ways that legacy players cannot.”

With 42 percent growth of RingCentral Office® annualized exit monthly recurring software subscriptions year-over-year based on Q2 2016 earnings results, the company is the largest and fastest-growing pure-play cloud enterprise communications and collaboration provider. More comprehensive and cost-efficient than legacy on-premises communications systems, RingCentral meets the needs of today’s globally distributed, mobile workforces to communicate in any way they choose – including voice, video, SMS, conferencing, online meetings, messaging and fax. RingCentral attributes its leadership and growth to its relentless focus on innovation and the end-to-end customer experience. The company goes beyond serving the needs of end-users, while also serving the needs of IT with a global, open platform that makes it easy to deploy, scale, manage, and integrate communications across an entire organization.

RingCentral at Gartner IT Symposium
RingCentral will have a presence at Gartner IT Symposium, taking place on October 16-20, 2016 in Orlando, Florida. Executives will be speaking during a RingCentral-hosted breakout session and VIP breakfast. In addition, RingCentral will host a VIP dinner where notable RingCentral customers will share their insights on the challenges in today’s modern, mobile business and benefits from transitioning communications solution to the cloud.

To download the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide report, please visit here.

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

*Source: Gartner, Inc., Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O’Connell, Bern Elliot, August 23, 2016.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo and RingCentral Office are trademarks of RingCentral, Inc.

 

August 4, 2016

RingCentral Rooms™ Brings Next Generation Cloud-Based Room Video Conferencing Solution to UK Businesses

London, England – 4th August 2016 – RingCentral UK, Ltd., a leading provider of enterprise cloud communication and collaboration applications and a wholly owned subsidiary of RingCentral, Inc. (NYSE:RNG), today announced the availability of enterprise-grade room video conferencing to businesses in the UK with the introduction of RingCentral Rooms.

Providing an unparalleled conferencing solution, RingCentral’s objective is to help organisations overcome the pain points of complex, difficult to use, and costly, fixed infrastructure systems associated with traditional telepresence-type set-ups. RingCentral Rooms uses a web conferencing platform to connect meeting room hardware, such as screens, cameras and speakers, with external and internal users, as well as with other rooms. This enables seamless participation with other RingCentral Meetings™ participants joining from mobile, tablets, desktops, or IP desk phones, meeting the needs of today’s modern workforce.

Sahil Rekhi, Managing Director, EMEA at RingCentral, says: “Currently, there simply isn’t a reliable and cost-effective way for companies to deliver a professional room conferencing environment. We’ve launched RingCentral Rooms to fill this gap in the UK market, giving our RingCentral Office® customers the smoothest solution available in the region.”

RingCentral Rooms is available to all RingCentral Office customers in the UK. This solution uses off-the-shelf equipment, including an iPad, existing TV monitor, a camera, speakers, and a Mac mini. The cost for the service is between £26 to £32 a month per conference room. RingCentral Rooms is an add-on service, which requires a RingCentral Office subscription and is not sold as a standalone service.

For more information about RingCentral Rooms, please call 0800 098 8340 or visit https ://ringcentral.co.uk/office/features/ringcentral-rooms/overview.html.

-ENDS-

Issued on behalf of RingCentral by Jargon PR. For more information, contact Tom Johnson on 020 7096 7089 or email ringcentral @jargonpr.com.

About RingCentral
RingCentral UK, Ltd. is a leading provider of cloud-based business communications and collaboration solutions and is a wholly owned subsidiary of RingCentral, Inc. (NYSE: RNG). RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally.

RingCentral UK is headquartered in London, and RingCentral, Inc. is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.

 

May 26, 2016

RingCentral Introduces Global Office to UK Customers and Increases Support for Local Developers

London, England – 26th May 2016 – RingCentral UK, Ltd., a leading provider of cloud communication and collaboration solutions and a wholly owned subsidiary of RingCentral, Inc. (NYSE:RNG), is providing British businesses with the tools to communicate and operate effectively in the global market by launching RingCentral Global Office™ in Europe. It is also expanding local support for its Developer Program as part of the open Connect Platform.

RingCentral Global Office offers a single global Unified Communications as a Service (UCaaS) solution designed for multinational businesses. Connecting workforces across multiple countries, RingCentral Global Office reduces the complexity and high costs of maintaining multiple, legacy on-premise PBX systems with a single cloud solution. Businesses no longer need to struggle with the onerous and expensive task of figuring out how to deploy their communications infrastructure globally.

Phone system management has also been updated in RingCentral Global Office, providing more support for IT and operational staff. Capabilities such as user control, roles and permissions, and cloud contacts can now be managed from a mobile device, allowing IT staff to provide remote support for local and international users.

John Marlow, Managing Director - EMEA at RingCentral, says: “With the realities of a global and mobile workforce distributed across multiple offices, often in different countries, enterprises need a flexible, mobile-centric unified communications solution that fosters a collaborative working environment and scales globally. With the launch of RingCentral Global Office in the UK, local businesses now have the tools to communicate reliably and effectively across multiple global offices for a single monthly cost.”

A number of British companies have been using RingCentral for multinational business communication services. Among these companies is UK-based attraction ticket retailer, 365 Tickets.

Ross Coupland, Domain Relationship & UX Systems Manager at 365 Tickets, says, “Our business relies on regular contact with ticket suppliers, international licensed partners and our worldwide customer base. As our business continues to scale up and grow internationally, a global and cost-effective communications solution is essential.”

RingCentral is also expanding support for the RingCentral Developer Program in the UK. The program extends RingCentral’s cloud communications solution by providing APIs that support voice, fax and many other capabilities, including WebRTC. The program is designed to provide developers access to APIs that allow businesses to seamlessly integrate communications logic into applications and third-party cloud services. The Application Gallery allows software developers to participate in RingCentral’s application ecosystem and list their offering alongside existing integrations including Salesforce®, Zoho CRM, Office 365, and Google.

Sahil Rekhi, Director of Product Marketing EMEA at RingCentral, says: “People want technology that works for them in the way that they work, rather than forcing them to change. The RingCentral Connect Platform™ provides an open and global environment for developers to easily integrate with other applications and optimise business process workflows using our APIs and SDK.”

For more information on RingCentral Global Office, please visit https://www.ringcentral.co .uk/office/features/global-office-communications/overview.html, call 0800 098 8340 or contact greg.jackson@ringcentral.com. To find out more about RingCentral Connect Platform, visit https://www.ringcentral.co.uk/platform/developer.html.

-ENDS-

Issued on behalf of RingCentral by Jargon PR. For more information, contact Tom Johnson or Lilian Smit on 020 7096 7089 or email ringcentral@jargonpr.com.

About RingCentral
RingCentral UK, Ltd. is a leading provider of cloud-based business communications and collaboration solutions and is a wholly owned subsidiary of RingCentral, Inc. (NYSE: RNG). RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple.

RingCentral UK is headquartered in London, and RingCentral, Inc. is headquartered in Belmont, Calif. RingCentral, RingCentral Global Office, RingCentral Office, RingCentral Connect Platform and the RingCentral logo are trademarks of RingCentral, Inc.

May 11, 2016

RingCentral Professional Services Scales Globally With New Certified Delivery Partner Program To Support Enterprise Needs

BELMONT, California – May 11, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that it has enhanced its Professional Services offering with the addition of a Certified Delivery Partner Program designed to support global enterprise customers. Certified delivery partners are based around the world to provide hands-on support and fulfill enterprise service requests – including technical design, implementation, network configuration, integration, and monitoring services. Developed to scale, the program is customizable according to the level of professional services capabilities and geographic reach an enterprise may need.

“As enterprises continue to undergo their migration to the cloud, having a scalable, enterprise-grade business communications solution with extensive professional services capabilities is essential to achieve success,” said Walt Weisner, senior vice president of Global Customer Care at RingCentral. “Our certified delivery partners are an extension of our internal Professional Services team, ensuring our customers get what they need to fully leverage their business communications solution so they operate efficiently and effectively engage with their customers.”

Together with the global expansion of RingCentral Office® announced earlier this year, RingCentral has rapidly expanded its Professional Services offerings and worldwide availability, forging strategic partnerships with industry-leading delivery partners to achieve the scale necessary to serve enterprises. The Certified Delivery Partner Program offerings include technical design, implementation, network configuration, integration, and monitoring services, which directly address the needs of larger enterprises migrating from on-premise legacy PBX systems to RingCentral’s cloud communication solutions. 

“We’re seeing increasing demand for cloud-based solutions from enterprises, from CRM to unified communications,” said Bill Martin, president of Momentum Communications, a RingCentral reseller partner and certified delivery partner. “As we strive to provide leading industry solutions to our customers, a big part of the offering is professional services. The RingCentral Certified Delivery Partner Program takes support to the next level for those enterprise customers that have more complex needs and require additional assistance.”

RingCentral has signed multiple national and regional certified delivery partners with the roll out of its new program, and expects the number of partners to grow rapidly.  Many of the partners are resellers of RingCentral, who play a key role in selling to large enterprise customers, as well as providing professional services. RingCentral’s Professional Services engagements are ideal for enterprise businesses with multiple locations, complex network infrastructures, or limited in-house IT resources. The Professional Services team of in-house staff and certified delivery partners are experts in enterprise communications with many years of cloud technology domain knowledge, hands-on experience, adept at assessing network and implementation requirements, and applying best practices for successful customer deployments.

For further information, please visit: https://www.ringcentral.com/solutions/professional-services.html.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.