4.8
(15286 reviews)
Summary:
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Source: iTunes
3/5
Please update of XS Max resolution Please update of XS Max resolution
Source: Capterra
4/5
A great way to conference ... with a video! Pros: I love that I don't have to download the software onto my own computer. My computer is already jam packed with software, and to have to manage one more ... ugh! I also really love that you have the option of using a what's called a vanity 800 number. We can further personalize the call-in number to something people can remember and not have to fiddle around with finding out the number. Cons: Well, it's probably not a problem, but I like to pay for only the things I use. With this system, you cannot purchase any of the main features separately. Bu as I say, for some people this isn't an issue. That's about the only thing I think.
Source: iTunes
4/5
App is very convenient I love having the app, it make doing business a lot easier. They are constantly updating so hard to keep up. But that’s good
Source: Capterra
4/5
Better than Google Hangouts! Pros: It's re-branded zoom and is a great video conferencing software. You can easily share your screen and request remote access (Remote control access not being something I have been able to find how to use on hangouts). Cons: There seems to be a lag issue on even very fast connections. Sometimes clients can be quite confused trying to log in as the meeting links don't always work.
Source: Capterra
4/5
Easy Faux Office Line to Use Pros: I like that I can have an official office line as an app on my phone. It is easy to use and you can even text from the number, so that is a great option. Cons: What I don't like is that if this line rings on my app, it will interrupt me completely if I happen to be on my cell phone line and there is no way to decline the call or prevent interruption. Because of that I have to keep the Ring Central line on Do Not Disturb all the time.
Source: iTunes
5/5
Great small business app Recent updates have added lots of great improvements. The seamless transition between the desktop application and mobile is great.
Source: Capterra
4/5
Works well enough, but nothing that wows Pros: It is very easy to start the calls, as long as you've set it up correctly. Cons: Odd behavior around hosts and callers remaining on the line. Overall: My company has distributed teams, and we use RingCentral as our most common method for the daily standup calls. It works well enough - nothing particularly exciting about the features, but it's mostly reliable which is what matters.
Source: Capterra
4/5
Ring Ring Pros: Decent platform with a good amount of features. Cons: Can be pricey for most users. Sometimes difficult to use.
Source: G2 Crowd
4/5
"It’s okay, but it could be better!" What do you like best? I like how easy it is to navigate through the ring central app on both desktop and mobile app What do you dislike? I wish it was easier to forward calls around What business problems are you solving with the product? What benefits have you realized? They help a lot with all stats, and we’re able to see a lot of great insight!
Source: Capterra
4/5
Good Option for Video Conferencing Pros: I have used this tool a few times and it seems to work well. Good video quality and sound quality and fairly easy to use. Cons: The set up process was fairly long. I have used other options that don't require as lengthy of a installation and set up process.
Source: Capterra
5/5
Very Cost Effecient Way to Provide Seamless Phone Service for Local and Remote Employees Pros: RingCentral was very easy to setup for our local office as well as remote employees. We mainly went with RingCentral for this functionality. I could order and ship a phone to a remote employee or set up a phone number for remote employee without them needing a phone and all they would have to do is plug in the phone or log in to RingCentral to get going. Call routing and everything else was seamless to the remote employees. Cons: There is a bit of a learning curve in configuring the different groups. The customer success team is there to help you get started over the phone and generally available to help whenever needed. It was a bit of a pain to get started, but this was in 2015. It was quite a few emails back and forth with an account rep to get the right plan and block of numbers. Overall: I have had a positive experience with RingCentral. We use it for all remote employees and our local conference rooms. Once the IT team had the process down for adding groups and numbers everything has run smoothly.
Source: G2 Crowd
4/5
"Ring Central " What do you like best? Convenience of being able to listen to voicemails on computer What do you dislike? So far, there is nothing that I dislike about it. What business problems are you solving with the product? What benefits have you realized? Being able to hold conference calls among our different offices conveniently has increased our productivity.
Source: Capterra
5/5
worth every penny Pros: clear calling the ability to work remotely with call forwarding Cons: haven't found anything i dislike about this service
5/5
Greate work
5/5
Good service
5/5
Nice support
5/5
test test test
Source: Capterra
4/5
RingCentral Meetings Pros: RingCentral provides a group calling service comparable to Skype. It is easy-to-use and has good quality for calls. Cons: The user interface isn't as intuitive as one would like. When you are trying to access a meeting or navigate features during a call it can be a bit frustrating when a feature isn't where expected. That being said though, things are easy to find despite not being intuitive. The clean design of the interface allows for a simple learning curve. Overall: Overall RingCentral provides a quality service that is worth the time and money.
Source: Capterra
5/5
Replaces our traditional phone line Pros: It's much cheaper than our AT&T service and allows for far more customization than the traditional land line could possibly do. If you are still using a regular landline, you are missing out. Cons: Sometimes the customer service just reads a script so it may be frustrating.
Source: Capterra
4/5
Like most of the other RC options it's lacking Pros: Recordings work, they will also auto download to a linked cloud storage service and you can easily search recordings from the call log. Cons: The actual process of finding a certain recording can be arduous. If the call had been transferred or if the caller made multiple calls that day sorting the information out will be a process. RC only supports a very few set of cloud storage services and setting up your own SFTP will require some investment in hardware and setup. Overall: It has been an improvement from our older phone system as we can now hold persons responsible and more effectively give examples for coaching agents. Being able to go back and make sure worker A communicated with the customer about a new business quote or claim is great. I just want it to have a better interface. Also a voice to text preview on the recordings would really help alot in finding the right conversation.
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