4.7
(9258 reviews)
Summary:
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Source: GooglePlay
4/5
Great app, I use it for business purposes and it works smoothly
Source: Whichvoip
5/5
Been using RingCentral for 10 years, it's great! My first experience using RingCentral was back when I started a new business, nearly 10 years ago. What I loved about it then, was the way you could sound like a big company, even if you were operating from only a cell phone. Now I work for a larger company, and we use it in our office, with multiple extensions and desk phones for everyone. I like it even better now! Big or small, RingCentral is great!
Source: Whichvoip
5/5
Great Service This service is dependable. The features are pretty amazing, we would totally recommend this company to everyone!
Source: G2 Crowd
4/5
User and mobile friendly What do you like best? I love having the ability to communicate with coworkers across the country from my desktop or mobile phone. The ability to forward phones with a couple clicks on the desktop or cell phone is so convenient. What do you dislike? Too many changes, seems like everytime I turn around there is an update of sorts and I have to change the order I do things. What business problems are you solving with the product? What benefits have you realized? Ease of using the system
Source: Capterra
4/5
Ring Central - highly recommended Comments: We have 20 locations all using Ring Central and it's a huge help. Pros: Hard and Softphone capable - if you have people like me that travel around, having an easy to use softphone is mandatory Great Android app - app works just like you'd hope for it to Simple call recordings Easy conference Cons: Backend dashboard is a little clunky but it's fine once you figure it out I really wish they added the ability to function as a call tracking system as well
Source: Capterra
4/5
Ring Central - highly recommended Comments: We have 20 locations all using Ring Central and it's a huge help. Pros: Hard and Softphone capable - if you have people like me that travel around, having an easy to use softphone is mandatory Great Android app - app works just like you'd hope for it to Simple call recordings Easy conference Cons: Backend dashboard is a little clunky but it's fine once you figure it out I really wish they added the ability to function as a call tracking system as well
Source: Capterra
4/5
Ring Central - highly recommended Comments: We have 20 locations all using Ring Central and it's a huge help. Pros: Hard and Softphone capable - if you have people like me that travel around, having an easy to use softphone is mandatory Great Android app - app works just like you'd hope for it to Simple call recordings Easy conference Cons: Backend dashboard is a little clunky but it's fine once you figure it out I really wish they added the ability to function as a call tracking system as well
5/5
each time I had to call (for different issues), support has been on point, thanks.
Source: GooglePlay
5/5
Love this app, works perfectly!
Source: iTunes
4/5
Version : 9.3.1 Please fix the app! Great app!
5/5
JP was exceptional, diligent, and highly technical. I would highly recommend him.
5/5
Thank you for the attentive and timely help. Your customer Service department has always been very knowledgable and easy to work with. We appreciate your commitment to customer service, and Thank you.
5/5
Muriel was very helpful and responsive to my issue. She took control and did the necessary fixes.
5/5
He was very helpful. He was patient when things weren't working right on my end. Got it resolved in a timely manner, and gave me tips to avoid the problem going forward.
5/5
Neil was outstanding. He listened and understood my issues and helped to resolve them as quickly as possible. He also followed up with me.
5/5
I spoke with Joey from customer service, and he is great. Incredibly nice, cordial and very knowledgeable. I had some generic questions about my account that I'll have to work with in the future, and Joey was great. He listened to me, and responded with the correct information. He is great, and he is an asset to your company. Thanks!!
5/5
Every time I have worked with anyone at RingCentral they have been very nice. I have never had a bad review with them.
5/5
My representative Nick was very smart and helpful. Nick is a great asset to your company.
Source: Capterra
5/5
In my experience, the customer service was not that consistent. Pros: I like that this software offers so many features and that it operates on an established platform with an overall good reputation to back it up. Cons: Unfortunately, we have not had the be best customer service experience. Some of the reps and tried the hard sell (which is real turn-off) and then you might get a rep. who respects your budget and is willing to discuss what is best for you based on that and the needs you express.
Source: Capterra
4/5
Meetings comes free with RingCentral. Video conferencing you can schedule or join in a flash. Pros: The ease of scheduling a meeting and inviting people in the e-mail is very helpful. I love the mobile app but it doesn't offer 100% functionality as compared to the desktop version. Still, it enjoys the same level of attention to HD quality that RingCentral does, so call quality is constantly being monitored to assure your video and audio connection is as good as it can be, whether you're using WiFi or cell service to connect to the call.
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