4.7
(13051 reviews)
Summary:
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Source: G2 Crowd
4/5
Ability to have work phone anywhere! What do you like best? RingCentral gives me the capability of having my work number with me whenever without having to have a separate work phone! What do you dislike? The app can be a little buggy at times, but for the purpose it serves I can't complain. What business problems are you solving with the product? What benefits have you realized? - Office Phone - Text Messages - Out of Office Phone Number - Voicemail
Source: Capterra
5/5
Best small business phone system out there Pros: It is hands down the best small business phone system out there. A lot of features. You can get it to do whatever you need. The app is great for transferring from your mobile device to landline. Cons: Sometime the features can be cumbersome to use or setup. It isn't always clear what the adjustments you are making will do. It would be nice to have a way to push all of the changes to all extensions, groups, etc. Expensive!
Source: G2 Crowd
4/5
Ringcentral phone system What do you like best? It is really nice being able to call from my computer with a wireless beats 3 headset. I can connect with Bluetooth from my mac and make calls on the digital dialer. This allows me to block out a lot of noise with the headset and the mic on the beats is fairly decent at noise canceling. Using the mobile app is cool because it will forward inbound calls to your cell from your office phone. Good and bad at times if you get a lot of inbound calls. What do you dislike? We've had periods of outages from time to time. More-so than with our wired connection, but we didnt have as many options for calling. I think I still like RingCentral more than our previous provider. Recommendations to others considering the product Bare minimum. Try it. Seems to work great for us, I'm sure you can compare what you have currently with this, but it may offer more options. Especially for sales. What business problems are you solving with the product? What benefits have you realized? Calling from remote locations on mobile devices. Ability to take your office phone wherever you go. Better organization and control of peoples lines.
5/5
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5/5
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Source: Capterra
3/5
Office Phone for Small Business needs some Improvements Comments: Overall, if you are looking for a way to take your office phone into the field, this can actually be a nice solution. If you are to become a customer, submit your feedback to them so that they can improve. My company recently stopped using RingCentral, but you may enjoy it. Pros: RingCentral is a helpful software for directing to the proper people. You can set up customized directories and even have your own voice in the directory. Cons: The whole software is rather hard to manage in more flexible companies. If you are seeking to use the texting feature, the room for improvement becomes very obvious. The software may be extremely helpful in organizations that have static communications, but if things ever need to change, it is a very difficult process and the customer service is of little help in this situation.
Source: Capterra
5/5
Ringcentral VoIP is a feature rich solution for your business phone system. Pros: Every feature you can think of is included and support is fast and resolves all issues. I like that I can access my phone using my PC or my mobile device as if I was in the office. Cons: The cost. It is pretty expensive compared to say VoIP service through an ISP provider. if it is within your budget and you need a robust feature set for your organization then you can't go wrong with RingCentral. Overall: A Seamless and hassle free VoIP phone system that has all the bells and whistles of an enterprise phone system.
Source: Google
5/5
Easy to use and reliable.
Source: G2 Crowd
4/5
Hard phone works well, Soft phone could use some work What do you like best? It’s reliable, saves my messages, and the hard phone works well. It’s reliable and easy to use. What do you dislike? Very frequent updates that take a long time with no added features. Soft phone features are hard to find - even when I’m always looking for the phone icon, it’s just not easy to use quickly. Recommendations to others considering the product It’s probably as good or better than competitors. For softphone integration into another program, they want to charge $17 extra per user, which is ludicrous. What business problems are you solving with the product? What benefits have you realized? A hard phone at my desk, with a soft phone option. For the most part it does the job.
Source: iTunes
5/5
Version : 10.0.3 Works great Seems to work as expected I can use this app to appear to be calling from my office phone. I can also use this app to answer my office phone while I’m away from the office. And no one knows I’m not really sitting at my desk unless they open my door and look :-)
Source: G2 Crowd
5/5
Professional, yet Easy to Use What do you like best? RingCentral provides all the features of a call center or PBX system without all the hardware. VoIP phones are easy to use and program. What do you dislike? Occasionally, the phones lose connection with the internet and the system does not work. This has happened once or twice a year for the five years we've used the system. What business problems are you solving with the product? What benefits have you realized? No PBX system to maintain. Less expensive than a traditional multiple-line account with a phone company.
Source: Google
4/5
5/5
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5/5
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Source: iTunes
4/5
Version : 10.0.3 It works I am dreamer so I always have more hopes for it. But it works !👍
5/5
Due to the fact I had to call twice and following my second call I was in doubt if it would continue to work the second day. The person who assisted me assured me that it would. I told them that I would be calling back the next day if it didn't work. Based on my comment - Ring Central followed up on their own the next day to make sure everything was working as it should. As of today - things seem to be working fine. I would not hesitate to call again if I needed to. The support people are very pleasant and helpful.
5/5
Extremely helpful. Couldn't have done it without him
5/5
The Customer Support tech made my request SO simple - I was being challenged by my situation and she resolved it competently and quickly!
5/5
My support rep was Joy. She went ABOVE and BEYOND to help me. It took about an hour for me to get everything done but she walked me through every single step!!!!!!!!!!!!
5/5
She was very professional, helpful, & knowledgeable who made my experience very pleasurable.
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