RingCentral Office

Auto-Receptionist Systems

Use your Auto-Receptionist to greet callers and route them to employees, departments or any phone in the world.

Feature benefits:

Customise the Auto-Receptionist for your company

  • Welcome callers with a custom company greeting, select a default greeting, or get a professionally recorded greeting.
  • Announce employee and department extensions to allow callers to select the appropriate extension. Callers will hear options such as:

    Press 1 for sales, press 2 for customer support, press 3 for shipping...
    Press 1 for John Doe, press 2 for Jane Smith...
    If you know the number of the party you'd like to reach...
  • Create more sophisticated call flow and options to connect callers to a destination with the Multi-Level IVR menus.

Provide a Dial-By-Name Directory

Help callers find the names of company employees and department extensions they want to reach.

Use regional settings for area code and time formats

  • Set home country area codes at both company and user level
  • Choose between 12-hr and 24-hr formats