Use your Auto-Receptionist to greet callers and route them to employees, departments or any phone in the world.
Customise the Auto-Receptionist for your company
- Welcome callers with a custom company greeting, select a default greeting, or get a professionally recorded greeting.
- Announce employee and department extensions to allow callers to select the appropriate extension. Callers will hear options such as:
Press 1 for sales, press 2 for customer support, press 3 for shipping...
Press 1 for John Doe, press 2 for Jane Smith...
If you know the number of the party you'd like to reach...
- Create more sophisticated call flow and options to connect callers to a destination with the Multi-Level IVR menus.
Provide a Dial-By-Name Directory
Help callers find the names of company employees and department extensions they want to reach.
Use regional settings for area code and time formats
- Set home country area codes at both company and user level
- Choose between 12-hr and 24-hr formats