Keep callers informed and entertained with messages and music on hold.
Target messaging and music for specific customers
- Choose music and messages to play based on time, day and Caller ID information.
- Customise each extension with its own selection of music and messages.
Deliver helpful information during messages on hold
- Answer frequently asked questions.
- Give directions to your company office.
- Announce new products, services and events.
Retain more callers with music on hold
- Interrupt music on hold at timed intervals with reassuring voice updates and customised messages.
- Use the default voice prompts to quickly get started, then record a custom message of your own to encourage callers to stay on the line.