The all-inclusive cloud business
communications solution for financial services

Financial services can embrace innovation while mitigating risk.

Overview

Today, delivering an exceptional customer experience is essential to setting you apart from competitors and keeping valuable clients. In an increasingly mobile industry, your clients expect constant availability regardless of time, locations, or channel. As a financial services professional, you can’t compromise. You need a communications system that ensures a world-class customer experience, high reliability, security, and compliance across all channels.

Customer insights

“RingCentral makes the phone a powerful tool that travels with you. Having calls, texts, emails, faxes, and documents all under one umbrella creates a more streamlined workflow for employees.”

Scott Evans
IT Manager, Open Mortgage

Communication for successful financial institutions

RingCentral’s cloud business communications system frees your organisation from the limitations of legacy landline phones, enabling productivity wherever and whenever, providing a consistent client experience across all channels.

Omnichannel convenience

Let your clients reach you in any way they prefer and provide them with consistent and modern communications through the device of their choice—mobile, tablet, laptop, or desk phone. RingCentral helps you focus on your clients by taking care of all the rest. Whether you want to call, message, fax, or hold an online meeting, RingCentral’s integrated platform offers a full suite of unified communications available anywhere, anytime, and on any device to respond professionally no matter where you are.

Omnichannel convenience Icon

Call recording

In an increasingly regulated industry, financial service organisations can’t compromise on compliance. RingCentral makes the compliance burden easier by providing automatic and secure inbound and outbound call logs and call recordings across devices, as well as the ability to export recordings and store them securely. With RingCentral, you can be fully FCA compliant and plan ahead for the MiFID ll, which will extend regulatory call recording.

World-class security and reliability

Gain added peace of mind knowing that our cloud-based technology was built from the ground up to deliver carrier-grade reliability for your business communications. RingCentral diligently safeguards your communications over the entire transmission journey, not just part of it. Every communication travels through encrypted networks and layers of authentication, connecting directly to established carrier lines. Our data centres are located across Europe and the US to provide geo-redundancy in an active-active mode for high-quality service and availability even in case of a disaster.

World-class security and reliability

Leading integrations

RingCentral works with the tools and applications you already use—like Google, Outlook, and Salesforce—to help you connect better with customers and increase productivity. See who is calling and view their history before picking up the phone for a more personal experience with clients. Our solution is perfectly suited for the needs of financial services and has been chosen by financial services software providers such as Intelliflow. If your organisation requires an integration that is not currently available out of the box, RingCentral provides an open API platform for custom integrations.

 

Leading integrations