Retailers and restaurants rely on the RingCentral cloud business communications platform
to provide consistently outstanding modern customer experiences.
As an experienced retail or restaurant business professional, you understand that being on the leading edge of market trends is a pivotal factor in creating memorable experiences for your customers and setting you apart from the competition. To stay ahead, you need a business phone system that supports all the modern ways you want to communicate with customers—such as web meetings—while being easy to manage across multiple locations.
RingCentral’s cloud business communications frees your workforce from the confines of traditional office walls, enabling productivity wherever and whenever.
RingCentral’s robust call routing and handling rules ensures you can deliver remarkable customer service with confidence. Responsive call routing sends calls directly to any desired department or person, even across locations. Flexible rules enable customers to reach the right department every time, day or night, holiday or not, so they always feel appreciated.
The RingCentral Mobile App enables you to work productively from your tablet or smartphone. Easily access your business contacts, make calls, receive faxes, join conference calls, share files, check voicemail, and start web meetings. Plus, RingCentral is BYOD-optimised so you can use your personal device without compromising your professional identity.
With a calendar full of holidays, changing seasons, and many trending events, you need a quick way to respond to every occasion. RingCentral makes it easy to personalise your greetings as often as you like. You can even have different greetings for different days of the week or varying locations. Have your greeting make a great first impression on your customers with messages that are relevant and timely to them.
You never know when a phone conversation will include a large complex order or important details. RingCentral ensures you to never miss a word with on-demand call recording that lets you instantly start recording a phone conversation at any time while you’re on the call. A single tap or press of a button is all it takes to start or stop recording. Then conveniently access recordings online for playback and analysis.
"What excites me about the partnership between RingCentral and NakedWines.com is that it allows us to grow our business very quickly, to open new offices, and to grow our telephone system exponentially and easily, without having to worry."
Derek Hardy, Chief Technology Officer