“Overall, Avaya and RingCentral should be congratulated for striking an “out of the box” solution that has the potential to be transformational for both companies. For RingCentral, this deal provides priority access to one of the single largest PBX premises installed bases, all based on using equity with a high market value. The Avaya management team and its advisors should be congratulated for creating a unique solution to multiple complex strategic issues. Overall, a great strategy.”
Phil Edholm, President and Founder of PKE Consulting Avaya & RingCentral: The Good, the Bad, the Ugly, NoJitter, October 2019
“For RingCentral, this move vindicates its pure-cloud strategy and gives it rapid growth opportunity outside of the U.S.; it can quickly expand its footprint where Avaya already has a strong presence.”
Irwin Lazar, Vice President and Service Director at Nemertes Research Avaya-RingCentral Partnership: Cloud Wins!, NoJitter, October, 2019
“The agreement is a win-win for both (RingCentral and Avaya), but RingCentral is the big winner because it will gain direct access to Avaya’s enormous client base, many of which are due to move to the cloud in the near to medium term.”
Raul Castanon, Senior Analyst, Workforce Collaboration, 451 Research
RingCentral the ‘Big Winner’ in New Deal as Avaya Ends Acquisition Speculation, ChannelPartners Online, October, 2019
"Unified communications is evolving to support the way people want to work and collaborate and an open ecosystem is fundamental to that evolution. RingCentral’s open and flexible approach to enabling customisable communications has helped to fuel their accelerated market growth."
Jim Lundy, CEO, Aragon Research
RingCentral Open Platform Reaches New Milestones, February, 2020
"Founded in 2003, RingCentral has emerged as the leader in the North American hosted IP telephony and UCC services market. Key to RingCentral’s implementation excellence is its proprietary cloud platform which enables cost-effective scalability, flexible feature development and fully automated service provisioning and management."
"RingCentral has a three-pronged security philosophy that revolves around encryption, with the three types of data — data at rest, data in motion, and data that stays on clients and travels on devices —encrypted throughout. RingCentral encrypts data at every point throughout the organisation and the platform undergoes a thorough compliance process annually."
IDC, The Future of Cloud Communications: A Success Roadmap, January 2016
"RingCentral has emerged as the undisputed leader in the cloud-based UCC services market. RingCentral earned this prestigious position through a visionary growth strategy and disruptive technology innovation."
Frost & Sullivan, Market Leadership Assessment: Empowering Today’s Diverse Workforce through Cloud Communications, January 2015
"RingCentral has worked at opening up its platform by exposing APIs for developers. The APIs fall under three categories Private, Partner, and Public. These allow customers and partners to integrate with the RingCentral platform and develop levels of customisation."
Cloud UC: North America Service Provide Scorecard, Infonetics, published May 2015
"RingCentral Global Office supports five languages, local dial plans, number porting and in-country emergency dialing, making it an attractive option for enterprises with widely distributed global locations."
RingCentral Global Office Grows to 24 Countries, Adds Video, Current Analysis, published June 2015
"RingCentral gets big points for offering up the Glip capabilities to Office users as part of their regular subscription. There are no extra fees or complicated deployment models or multiple providers to contract with."
Team Collaboration in the Cloud, IHS, published May 2016