RingCentral Press Releases

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Articles archive: 2020

March 23, 2020

Westcon-Comstor and RingCentral expand partnership into France

LONDON, United Kingdom – 23.03.2020 – Westcon-Comstor, the global technology distributor, has today announced the expansion of its partnership with RingCentral, Inc. (NYSE: RNG) into France.

RingCentral is the leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. RingCentral gives teams, partners, and customers the ability to communicate, collaborate, and connect the way they want, from anywhere, on any device.

Westcon-Comstor has been acting as Master Agent for RingCentral in the UK and Ireland since July 2019, and has been a platinum partner since November 2019. The expansion of this partnership between Westcon-Comstor and RingCentral into France brings a new generation of cloud communications solutions to channel partners in the region.

Marianne Nickenig, Vice President for Westcon Collaboration & Networking EMEA, at Westcon-Comstor, said: “We are pleased to be expanding the partnership with RingCentral with the addition of France. Our work together in the UK and Ireland has been a great success so far, bringing benefits to partners throughout the region, and we are looking forward to expanding this further.”

Nickenig added, “Trust and transparency are fundamental to every Master Agent relationship. We work to ensure that we support partners to easily buy, sell or deploy cloud solutions with all the elements needed for success; with our BlueSky cloud management platform, partners have complete visibility of every deal. We believe that our approach will yield successful results for RingCentral as well as our partners in France. We are committed to a long and fruitful partnership together.”

“Weston-Comstor is a leader in enterprise tech and we are excited to expand this partnership into France,” said Zane Long, SVP of global channel sales, RingCentral. “We have seen growing international demand for cloud communications, and together, we look forward to helping French businesses transition to the cloud to streamline communications across their organizations.”

About Westcon-Comstor

Westcon-Comstor is a global technology distributor with annual revenues that exceed US$3 billion. Operating in more than 70 countries, it delivers business value and opportunity by connecting the world’s leading IT vendors with a channel of technology resellers, systems integrators and service providers. It combines industry insight, technical know-how and more than 30 years of distribution experience to deliver value and accelerate vendor and partner business success. It goes to market through two lines of business: Westcon and Comstor.

WestconComstor.com | Twitter | Facebook

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device, and via any mode. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

February 10, 2020

Atos adds RingCentral as Preferred Provider of UCaaS Solutions

BELMONT, Calif. & PARIS--(BUSINESS WIRE)-- Atos SE (CAC40: ATO), a global leader in digital transformation, and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, today announced that Atos will add RingCentral as the preferred provider of Unified Communications as a Service (UCaaS) solutions. Atos and RingCentral will enter into a System Integrator (SI) relationship and will introduce a co-branded UCaaS solution. The co-branded solution will be a key part of Atos’ Digital Workplace client and partner offer, complementing its existing OpenScape UC solutions.

“We are excited to welcome Atos as our first global Systems Integrations partner, creating opportunities for RingCentral to provide our global cloud communications platform to large, marquee customers in Atos’ digital transformation practice,” said Vlad Shmunis, founder, chairman and CEO, RingCentral. “Atos provides a new dimension of long-term growth as we continue to lead the charge in UC to UCaaS transformation with our unwavering commitment to innovation and strong culture of strategic partnerships.”

Atos is a global leader in enabling digital transformation with annual revenue of approximately $13 billion. Atos is ranked #1 in Europe for Cloud, Cybersecurity and High-Performance Computing. Atos supports the digital transformation of its clients across all business sectors including: healthcare, energy and utilities, telecom and media, retail and transport, public sector, defense, manufacturing, financial services and insurance. The co-branded solution will help grow its global market opportunity for larger digital transformation projects.

“RingCentral’s world-class communications platform combined with Atos’ proven leadership in Digital Workplace solutions provides our customers the opportunity to further streamline their digital transformation projects across all lines of business IT,” said Elie Girard, CEO, Atos. “With an Atos installed base ranging across large enterprises and governmental agencies, we are excited about the potential of the new strategic partnership.”

Along with this strategic partnership, RingCentral will acquire IP from Atos, including a portfolio of certain patents.

About Atos

Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence. Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.

About RingCentral

RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together, from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact centre solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customise business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

Forward-Looking Statements

This press release contains “forward-looking statements,” including but not limited to, statements regarding RingCentral’s plans to partner with Atos to offer a co-branded UCaaS solution and the anticipated benefits of and activity under RingCentral’s strategic partnership with Atos, including the ability to create long-term growth opportunities for RingCentral and RingCentral’s leadership in UC to UCaaS transformation. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including risks related to the parties’ ability to perform their obligations under the commercial arrangement, the parties ability to successfully develop and execute the envisioned jointly developed programs, technology and automation, the ability to successfully transition customers to RingCentral’s UCaaS solution, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in RingCentral’s Form 10-Q for the quarter ended September 30, 2019, filed with the Securities and Exchange Commission; and in other filings RingCentral makes with the Securities and Exchange Commission from time to time. All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates.

© 2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

February 10, 2020

RingCentral Announces Fourth Quarter 2019 Results


BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, today announced financial results for the fourth quarter ended December 31, 2019.

Fourth Quarter Financial Highlights

  • Total revenue increased 34% year over year to $253 million.
  • Subscriptions revenue increased 33% year over year to $229 million.
  • Annualised Exit Monthly Recurring Subscriptions (ARR) increased 32% year over year to $960 million.
  • RingCentral Office® ARR increased 36% year over year to $877 million.
  • Mid-market and Enterprise ARR increased 59% year over year to $479 million.
  • Enterprise ARR increased 71% year over year to $293 million.
  • Channel ARR increased 63% year over year to $300 million.

“Fourth quarter results were outstanding, driven by continued momentum in mid-market and enterprise markets. We are very excited to have surpassed our previous goal of a $1 billion annual revenue run-rate ahead of schedule,” said Vlad Shmunis, RingCentral’s founder, chairman and CEO. “Our success is rooted in our deep commitment to product excellence and a culture of strategic partnerships, as evidenced by our unique relationships with AT&T, Avaya, and now Atos. These partnerships are a strong validation of our industry leadership and provide additional opportunities for our long-term growth.”

Financial Results for the Fourth Quarter 2019

  • Revenue: Total revenue was $253 million for the fourth quarter of 2019, up from $189 million in the fourth quarter of 2018, representing 34% growth.
  • Operating Income (Loss): GAAP operating loss was ($20) million, compared to a GAAP operating loss of ($3) million in the same period last year, primarily driven by higher share-based compensation, amortisation of intangibles, and acquisition related matters. Non-GAAP operating income was $24 million, compared to a non-GAAP operating income of $17 million in the same period last year.
  • Net Income (Loss) Per Share: GAAP net loss per share was ($0.30), compared to ($0.07) in the same period last year, primarily driven by higher share-based compensation, amortisation of intangibles, and acquisition related matters. Non-GAAP net income per diluted share was $0.22, compared to $0.23 per diluted share in the same period last year. The fourth quarter of 2019 reflected a 22.5% non-GAAP tax rate, compared to nearly 0% non-GAAP tax rate in our 2018 reporting. There were no material cash taxes given our net operating loss carryforwards.
  • Balance Sheet: Total cash and cash equivalents at the end of the fourth quarter of 2019 was $344 million, which reflects one-time payments related to our recent strategic partnerships. This compares with $583 million at the end of the third quarter of 2019.

Financial Results for the Full Year 2019

  • Revenue: Total revenue was $903 million for 2019, up from $674 million in 2018, representing 34% growth.
  • Operating Income (Loss): GAAP operating loss was ($46) million, compared to a GAAP operating loss of ($16) million in 2018, primarily driven by higher share-based compensation, amortisation of intangibles, and acquisition related matters. Non-GAAP operating income was $83 million, compared to a non-GAAP operating income of $59 million in 2018.
  • Net Income (Loss) Per Share: GAAP net loss per share was ($0.64), compared to ($0.33) in 2018, primarily driven by higher share-based compensation, amortisation of intangibles, and acquisition related matters. Non-GAAP net income per diluted share was $0.82, compared to $0.77 in 2018. 2019 reflected a 22.5% non-GAAP tax rate, compared to a nearly 0% non-GAAP tax rate in 2018 reporting. There were no material cash taxes given our net operating loss carryforwards.

Additional Highlights

  • Announced that Anand Eswaran, former Corporate Vice President for Microsoft’s Global Enterprise Business, has joined the company as its President and Chief Operating Officer.
  • Named a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service Worldwide as reviewed by customers. RingCentral received an overall rating of 4.5 out of 5 stars, based on 125 reviews, as of October 31, 2019.
  • Announced that CarouselTelarus, and Westcon have been named Platinum Partners by RingCentral, a designation held by RingCentral’s most strategic partners.

Financial Outlook

Full Year 2020 Guidance:

  • Total revenue range of $1.125 to $1.135 billion, representing annual growth of 25% to 26%.
  • Subscriptions revenue range of $1.019 to $1.027 billion, representing annual growth of 25% to 26%.
  • GAAP operating margin between (10.9%) and (9.6%).
  • Non-GAAP operating margin between 9.6% and 9.7%.
  • Non-GAAP tax rate assumed to be 22.5%. No material cash taxes expected given net operating loss carryforwards.
  • Non-GAAP EPS range of $0.93 to $0.94 based on 94.5 million fully diluted shares. This reflects additional imputed shares from the convertible debt due to stock price appreciation and shares issued to Avaya in November 2019, which if excluded would have increased the guidance range by $0.04.
  • Share-based compensation range of $185 to $195 million, amortisation of debt discount of $22 million, and amortisation of acquired intangibles range of $34 to $36 million.

First Quarter 2020 Guidance:

  • Total revenue range of $257 to $259 million, representing annual growth of 28% to 29%.
  • Subscriptions revenue range of $233 to $235 million, representing annual growth of 28% to 29%.
  • GAAP operating margin range of (10.3%) to (9.5%).
  • Non-GAAP operating margin of 8.0% to 8.1%.
  • Non-GAAP tax rate assumed to be 22.5%. No material cash taxes expected given net operating loss carryforwards.
  • Non-GAAP EPS of $0.18 to $0.19 based on 93.0 million fully diluted shares.
  • Share-based compensation range of $37 to $38 million, amortisation of debt discount of $5 million, and amortisation of acquired intangibles range of $8.5 to $9.0 million.

For a reconciliation of our forecasted non-GAAP operating margin, see “Reconciliation of Forecasted Operating Margin GAAP Measures to Non-GAAP Measures.” We have not reconciled our non-GAAP EPS to its respective forecasted GAAP measure because we do not provide guidance on it. We do not provide guidance on forecasted GAAP EPS because of the inherent uncertainty and complexity involved in forecasting the intercompany remeasurement gain (loss), gain (loss) associated with investments and strategic partnerships, and provision (benefit) from income taxes, which could be significant reconciling items between the non-GAAP and respective GAAP measures. The intercompany remeasurement gain (loss) is affected by the movement in various exchange rates relative to the U.S. Dollar, which is difficult to predict and subject to constant change. We do not provide guidance on gain (loss) associated with investments and strategic partnerships as it is based on future share prices, which are difficult to predict and subject to inherent uncertainties. We do not provide guidance on forecasted GAAP tax rates as we do not forecast discrete tax items as they are difficult to predict. The provision (benefit) from income taxes, excluding discrete items, is expected to have an immaterial impact to our GAAP EPS. We utilised a projected long-term tax rate in our computation of the non-GAAP income tax provision. For fiscal 2020, we have determined the projected non-GAAP tax rate to be 22.5%. Accordingly, a reconciliation of the non-GAAP financial measure guidance to the corresponding GAAP measure is not available without unreasonable effort.

Conference Call Details:

  • What: RingCentral financial results for the fourth quarter of 2019 and outlook for first quarter and the full year of 2020.
  • When: Monday, February 10, 2020 at 2:00PM PT (5:00PM ET).
  • Dial-in: To access the call in the United States, please dial (877) 705-6003, and for international callers, dial (201) 493-6725. Callers are encouraged to dial into the call 10 to 15 minutes prior to the start to prevent any delay in joining.
  • Webcast: http://ir.ringcentral.com/ (live and replay).
  • Replay: Following the completion of the call through 11:59 PM ET on February 17, 2020, a telephone replay will be available by dialing (844) 512-2921 from the United States or (412) 317-6671 internationally with recording access code 13698019.

Investor Presentation Details

An investor presentation providing additional information and analysis can be found at http://ir.ringcentral.com/ .

About RingCentral

RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together, from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact centre solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customise business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

©2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

Forward-Looking Statements

This press release contains “forward-looking statements,” including but not limited to, statements regarding our future financial results, our GAAP and non-GAAP guidance, our momentum in mid-market and enterprise, the contribution of the channel, the success of our relationships with AT&T, Avaya, and Atos in broadening our global sales reach, and our market opportunity. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: our ability to realise the anticipated benefits of our relationships with AT&T, Avaya, and Atos; our ability to grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to continue to release, and gain customer acceptance of, new and improved versions of our services; our ability to compete successfully against existing and new competitors; our ability to enter into and maintain relationships with resellers, carriers and strategic partners; our ability to successfully and timely integrate, and realise the benefits of any significant acquisition we may make; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our Form 10-Q for the quarter ended September 30, 2019, filed with the Securities and Exchange Commission; and in other filings we make with the Securities and Exchange Commission from time to time.

All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.

Non-GAAP Financial Measures

Our reported financial results and financial outlook include certain Non-GAAP financial measures, including Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP net income (loss) and Non-GAAP net income (loss) per diluted share. Non-GAAP subscriptions gross margin is defined as Non-GAAP subscriptions gross profit divided by GAAP subscriptions revenue. Non-GAAP other gross margin is defined as Non-GAAP other gross profit divided by GAAP other revenue. Non-GAAP income (loss) from operations is defined as GAAP income (loss) from operations excluding share-based compensation, amortisation of acquisition intangibles, and acquisition related matters including transaction costs, integration costs, restructuring costs, and acquisition-related retention payments, as well as changes in the fair value of contingent consideration obligations. Non-GAAP operating margin is defined as Non-GAAP income (loss) from operations divided by total GAAP revenue. Non-GAAP net income (loss) is defined as GAAP net income (loss) excluding share-based compensation, intercompany remeasurement gains or losses, acquisition related matters, amortisation of acquisition intangibles, non-cash interest expense associated with amortisation of debt discount and issuance costs related to our convertible senior notes, gain (loss) associated with investments and strategic partnerships, tax benefit from release of valuation allowance, and the related income tax effect of these adjustments.

Non-GAAP diluted shares outstanding include the impact on shares used in per share calculations of our outstanding capped call transactions. Our outstanding capped call transactions are anti-dilutive in GAAP earnings per share but are expected to mitigate the dilutive effect of our convertible notes and therefore are included in the calculations of non-GAAP diluted shares outstanding.

We have included Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP net income (loss), and Non-GAAP net income (loss) per diluted share in this press release because they are key measures used by us to understand and evaluate our operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, the exclusion of certain expenses in calculating Non-GAAP software subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP net income (loss), and Non-GAAP net income (loss) per diluted share provide useful measure for period-to-period comparisons of our business.

Although Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP net income (loss), and Non-GAAP net income (loss) per diluted share are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.

Reconciliations of the Company’s non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included in this press release.

Other Measures

Our reported results also include our annualised exit monthly recurring subscriptions, RingCentral Office® annualised exit monthly recurring subscriptions, mid-market and enterprise annualised exit monthly recurring subscriptions, enterprise annualised exit monthly recurring subscriptions, channel partner annualised exit monthly recurring subscriptions, and net monthly subscriptions dollar retention. We define our annualised exit monthly recurring subscriptions as our monthly recurring subscriptions multiplied by 12. Our monthly recurring subscriptions equal the monthly value of all customer recurring charges contracted at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We calculate our RingCentral Office® annualised exit monthly recurring subscriptions in the same manner as we calculate our annualised exit monthly recurring subscriptions, except that only customer subscriptions from RingCentral Office® and RingCentral customer engagement solutions customers are included when determining monthly recurring subscriptions for the purposes of calculating this key business metric. We calculate mid-market and enterprise annualised exit monthly recurring subscriptions in the same manner as we calculate our RingCentral Office® annualised exit monthly recurring subscriptions, except that only customer subscriptions from customers generating $25,000 or more in annual recurring revenue are included. We calculate enterprise annualised exit monthly recurring subscriptions in the same manner as we calculate our RingCentral Office® annualised exit monthly recurring subscriptions, except that only customer subscriptions from customers generating $100,000 or more in annual recurring revenue are included. We calculate channel partner annualised exit monthly recurring subscriptions in the same manner as we calculate our annualised exit monthly revenue subscriptions, except that only customer subscriptions generated from channel partners are included. We define Dollar Net Change as the quotient of (i) the difference of our Monthly Recurring Subscriptions at the end of a period minus our Monthly Recurring Subscriptions at the beginning of a period minus our Monthly Recurring Subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our Average Monthly Recurring Subscriptions as the average of the Monthly Recurring Subscriptions at the beginning and end of the measurement period.

Disclaimer

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Unified Communications as a Service, Worldwide, Peer Contributors, 10 December 2019.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

TABLE 1
RINGCENTRAL, INC.
CONSOLIDATED BALANCE SHEETS
(Unaudited, in thousands)

 

December 31, 2019

 

December 31, 2018

Assets

 

 

 

Current assets

 

 

 

Cash and cash equivalents

$

343,606

 

 

$

566,329

 

Accounts receivable, net

129,990

 

 

94,375

 

Deferred sales commission costs

36,589

 

 

23,038

 

Prepaid expenses and other current assets

25,354

 

 

23,772

 

Total current assets

535,539

 

 

707,514

 

Property and equipment, net

89,230

 

 

70,205

 

Operating lease right-of-use-assets

39,269

 

 

 

Long-term investments

132,188

 

 

 

Deferred and prepaid sales commission costs, non-current               

462,344

 

 

55,735

 

Goodwill

55,278

 

 

31,238

 

Acquired intangibles, net

127,338

 

 

19,480

 

Other assets

9,561

 

 

10,154

 

Total assets

$

1,450,747

 

 

$

894,326

 

Liabilities and Stockholders’ Equity

 

 

 

Current liabilities

 

 

 

Accounts payable

$

34,612

 

 

$

10,145

 

Accrued liabilities

138,729

 

 

100,687

 

Deferred revenue

107,372

 

 

88,527

 

Total current liabilities

280,713

 

 

199,359

 

Convertible senior notes, net

386,889

 

 

366,552

 

Operating lease liabilities

28,516

 

 

 

Other long-term liabilities

8,929

 

 

10,806

 

Total liabilities

705,047

 

 

576,717

 

 

 

 

 

Stockholders’ equity

 

 

 

Common stock

9

 

 

8

 

Additional paid-in capital

1,033,053

 

 

551,078

 

Accumulated other comprehensive income

1,948

 

 

2,226

 

Accumulated deficit

(289,310)

 

 

(235,703)

 

Total stockholders’ equity

$

745,700

 

 

$

317,609

 

Total liabilities and stockholders’ equity

$

1,450,747

 

 

$

894,326

 

The Company adopted the new accounting standard related to leases (Topic 842) effective January 1, 2019.

TABLE 2
RINGCENTRAL, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)

 

Three Months Ended
December 31, 2019

 

Year Ended
December 31,

 

2019

 

2018

 

2019

 

2018

Revenues

 

 

 

 

 

 

 

Subscriptions

$

229,405

 

 

$

171,901

 

 

$

817,811

 

 

$

612,888

 

Other

23,460

 

 

16,723

 

 

85,047

 

 

60,736

 

Total revenues

252,865

 

 

188,624

 

 

902,858

 

 

673,624

 

Cost of revenues

 

 

 

 

 

 

 

Subscriptions

45,977

 

 

30,254

 

 

160,320

 

 

109,454

 

Other

20,896

 

 

13,861

 

 

70,723

 

 

47,675

 

Total cost of revenues

66,873

 

 

44,115

 

 

231,043

 

 

157,129

 

Gross profit

185,992

 

 

144,509

 

 

671,815

 

 

516,495

 

Operating expenses

 

 

 

 

 

 

 

Research and development

38,658

 

 

27,230

 

 

136,363

 

 

101,042

 

Sales and marketing

126,077

 

 

91,894

 

 

439,100

 

 

329,116

 

General and administrative

41,626

 

 

28,789

 

 

142,027

 

 

102,773

 

Total operating expenses

206,361

 

 

147,913

 

 

717,490

 

 

532,931

 

Loss from operations

(20,369)

 

 

(3,404)

 

 

(45,675)

 

 

(16,436)

 

Other income (expense), net

 

 

 

 

 

 

 

Interest expense

(5,232)

 

 

(4,939)

 

 

(20,512)

 

 

(16,102)

 

Other income, net

129

 

 

2,531

 

 

9,247

 

 

6,475

 

Other income (expense), net

(5,103)

 

 

(2,408)

 

 

(11,265)

 

 

(9,627)

 

Loss before income taxes

(25,472)

 

 

(5,812)

 

 

(56,940)

 

 

(26,063)

 

Provision for (benefit from) income taxes

(215)

 

 

(134)

 

 

(3,333)

 

 

140

 

Net loss

$

(25,257)

 

 

$

(5,678)

 

 

$

(53,607)

 

 

$

(26,203)

 

Net loss per common share

 

 

 

 

 

 

 

Basic and diluted

$

(0.30)

 

 

$

(0.07)

 

 

$

(0.64)

 

 

$

(0.33)

 

Weighted-average number of shares used in computing net loss per share

 

 

 

 

 

 

 

Basic and diluted

85,449

 

 

80,638

 

 

83,130

 

 

79,500

 

TABLE 3
RINGCENTRAL, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)

 

Year Ended
December 31,

 

2019

 

2018

Cash flows from operating activities

 

 

 

Net loss

$

(53,607)

 

 

$

(26,203)

 

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

Depreciation and amortisation

37,870

 

 

23,273

 

Share-based compensation

101,354

 

 

68,088

 

Amortisation of deferred sales commission cost

30,134

 

 

19,754

 

Amortisation of debt discount and issuance cost

20,337

 

 

15,918

 

Loss (gain) and other related costs on investments

3,369

 

 

 

Foreign currency remeasurement (gain) loss

(105)

 

 

 

951

 

Provision for bad debt

2,949

 

 

3,091

 

Deferred income taxes

(737)

 

 

(303)

 

Tax benefit from release of valuation allowance

(3,210)

 

 

 

Other

(334)

 

 

614

 

Changes in assets and liabilities:

 

 

 

Accounts receivable

(37,163)

 

 

(47,877)

 

Deferred and prepaid sales commission costs

(102,303)

 

 

(45,232)

 

Prepaid expenses and other current assets

(1,575)

 

 

(342)

 

Other assets

764

 

 

279

 

Accounts payable

21,753

 

 

2,783

 

Accrued liabilities

27,095

 

 

33,695

 

Deferred revenue

18,845

 

 

24,780

 

Other liabilities

(590)

 

 

(1,139)

 

Net cash provided by operating activities

64,846

 

 

72,130

 

Cash flows from investing activities

 

 

 

Purchases of property and equipment

(27,767)

 

 

(27,123)

 

Capitalised internal-use software

(16,526)

 

 

(11,421)

 

Cash paid for business combination, net of cash acquired

(27,870)

 

 

(26,434)

 

Purchases of long-term investments

(135,557)

 

 

 

Cash paid for acquisition of intangible assets

(89,060)

 

 

(18,470)

 

Net cash used in investing activities

(296,780)

 

 

(83,448)

 

Cash flows from financing activities

 

 

 

Proceeds from issuance of convertible senior notes, net of issuance costs

 

 

449,457

 

Payments for capped call transactions and costs

 

 

(49,910)

 

Repurchase of common stock

 

 

(15,000)

 

Proceeds from issuance of stock in connection with stock plans

29,827

 

 

20,621

 

Taxes paid related to net share settlement of equity awards

(14,666)

 

 

(7,172)

 

Payment of contingent consideration for business combination

(5,176)

 

 

 

Repayment of financing obligations

(943)

 

 

(741)

 

Net cash provided by financing activities

9,042

 

 

397,255

 

Effect of exchange rate changes

169

 

 

(800)

 

Net (decrease) increase in cash, cash equivalents, and restricted cash

(222,723)

 

 

385,137

 

Cash, cash equivalents, and restricted cash

 

 

 

Beginning of year

566,329

 

 

181,192

 

End of year

$

343,606

 

 

$

566,329

 

TABLE 4
RINGCENTRAL, INC.
RECONCILIATION OF OPERATING INCOME (LOSS)
GAAP MEASURES TO NON-GAAP MEASURES
(Unaudited, in thousands)

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

2019

 

2018

 

2019

 

2018

Revenues

 

 

 

 

 

 

 

Subscriptions

$

229,405

 

 

$

171,901

 

 

$

817,811

 

 

$

612,888

 

Other

23,460

 

 

16,723

 

 

85,047

 

 

60,736

 

Total revenues

252,865

 

 

188,624

 

 

902,858

 

 

673,624

 

Cost of revenues reconciliation

 

 

 

 

 

 

 

GAAP Subscriptions cost of revenues

45,977

 

 

30,254

 

 

160,320

 

 

109,454

 

Share-based compensation

(2,095)

 

 

(1,162)

 

 

(6,891)

 

 

(4,343)

 

Amortisation of acquisition intangibles

(3,310)

 

 

(277)

 

 

(6,998)

 

 

(729)

 

Acquisition related matters

(81)

 

 

(29)

 

 

(145)

 

 

(29)

 

Non-GAAP Subscriptions cost of revenues

40,491

 

 

28,786

 

 

146,286

 

 

104,353

 

 

 

 

 

 

 

 

 

GAAP Other cost of revenues

20,896

 

 

13,861

 

 

70,723

 

 

47,675

 

Share-based compensation

(534)

 

 

(194)

 

 

(1,850)

 

 

(639)

 

Non-GAAP Other cost of revenues

20,362

 

 

13,667

 

 

68,873

 

 

47,036

 

Gross profit and gross margin reconciliation

 

 

 

 

 

 

 

Non-GAAP Subscriptions

82.3%

 

 

83.3%

 

 

82.1%

 

 

83.0%

 

Non-GAAP Other

13.2%

 

 

18.3%

 

 

19.0%

 

 

22.6%

 

Non-GAAP Gross profit

75.9%

 

 

77.5%

 

 

76.2%

 

 

77.5%

 

Operating expenses reconciliation

 

 

 

 

 

 

 

GAAP Research and development

38,658

 

 

27,230

 

 

136,363

 

 

101,042

 

Share-based compensation

(7,132)

 

 

(3,906)

 

 

(23,132)

 

 

(14,975)

 

Acquisition related matters

(341)

 

 

(9)

 

 

(693)

 

 

(9)

 

Non-GAAP Research and development

31,185

 

 

23,315

 

 

112,538

 

 

86,058

 

As a % of total revenues non-GAAP

12.3%

 

 

12.4%

 

 

12.5%

 

 

12.8%

 

 

 

 

 

 

 

 

 

GAAP Sales and marketing

126,077

 

 

91,894

 

 

439,100

 

 

329,116

 

Share-based compensation

(10,736)

 

 

(7,645)

 

 

(38,325)

 

 

(27,324)

 

Amortisation of acquisition intangibles

(929)

 

 

(726)

 

 

(3,720)

 

 

(3,617)

 

Acquisition related matters

(8,374)

 

 

(146)

 

 

(10,483)

 

 

(146)

 

Non-GAAP Sales and marketing

106,038

 

 

83,377

 

 

386,572

 

 

298,029

 

As a % of total revenues non-GAAP

41.9%

 

 

44.2%

 

 

42.8%

 

 

44.2%

 

 

 

 

 

 

 

 

 

GAAP General and administrative

41,626

 

 

28,789

 

 

142,027

 

 

102,773

 

Share-based compensation

(9,167)

 

 

(5,802)

 

 

(31,156)

 

 

(20,807)

 

Acquisition related matters

(1,947)

 

 

(794)

 

 

(4,955)

 

 

(2,536)

 

Non-GAAP General and administrative

30,512

 

 

22,193

 

 

105,916

 

 

79,430

 

As a % of total revenues non-GAAP

12.1%

 

 

11.8%

 

 

11.7%

 

 

11.8%

 

Income (loss) from operations reconciliation

 

 

 

 

 

 

 

GAAP loss from operations

(20,369)

 

 

(3,404)

 

 

(45,675)

 

 

(16,436)

 

Share-based compensation

29,664

 

 

18,709

 

 

101,354

 

 

68,088

 

Amortisation of acquisition intangibles

4,239

 

 

1,003

 

 

10,718

 

 

4,346

 

Acquisition related matters

10,743

 

 

978

 

 

16,276

 

 

2,720

 

Non-GAAP Income from operations

24,277

 

 

17,286

 

 

82,673

 

 

58,718

 

Non-GAAP Operating margin

9.6%

   

9.2%

   

9.2%

   

8.7%

 

TABLE 5
RINGCENTRAL, INC.
RECONCILIATION OF NET INCOME (LOSS)
GAAP MEASURES TO NON-GAAP MEASURES
(In thousands, except per share data) (Unaudited)

 

Three Months Ended
December 31,

 

Year Ended
December 31,

 

2019

 

2018

 

2019

 

2018

Net (loss) income reconciliation

 

 

 

 

 

 

 

GAAP net loss

$

(25,257)

 

 

$

(5,678)

 

 

$

(53,607)

 

 

$

(26,203)

 

Share-based compensation

29,664

 

 

18,709

 

 

101,354

 

 

68,088

 

Amortisation of acquisition intangibles

4,239

 

 

1,003

 

 

10,718

 

 

4,346

 

Acquisition related matters

21,300

 

 

978

 

 

26,833

 

 

2,720

 

Amortisation of debt discount and issuance costs

5,188

 

 

4,915

 

 

20,337

 

 

15,918

 

Gain associated with investments and strategic partnerships

(8,343)

 

 

 

 

(8,343)

 

 

 

Intercompany remeasurement loss (gain)

(383)

 

 

309

 

 

(119)

 

 

1,183

 

Income tax expense effects (1)

(6,105)

 

 

 

 

(24,446)

 

 

 

Non-GAAP net income

$

20,303

 

 

$

20,236

 

 

$

72,727

 

 

$

66,052

 

Reconciliation between GAAP and non-GAAP weighted average shares used in computing basic and diluted net (loss) income per common share:

 

 

 

 

 

 

 

Weighted average number of shares used in computing basic net (loss) income per share

85,449

 

 

80,638

 

 

83,130

 

 

79,500

 

Effect of dilutive securities

5,783

 

 

5,694

 

 

5,393

 

 

6,341

 

Non-GAAP weighted average shares used in computing non-GAAP diluted net income per share

91,232

 

 

86,332

 

 

88,523

 

 

85,841

 

 

 

 

 

 

 

 

 

Diluted net (loss) income per share

 

 

 

 

 

 

 

GAAP net loss per share

$

(0.30)

 

 

$

(0.07)

 

 

$

(0.64)

 

 

$

(0.33)

 

Non-GAAP net income per share

$

0.22

 

 

$

0.23

 

 

$

0.82

 

 

$

0.77

 

(1) Income tax expense effects include the tax benefit from release of valuation allowance.

TABLE 6
RINGCENTRAL, INC.
RECONCILIATION OF FORECASTED OPERATING MARGIN
GAAP MEASURES TO NON-GAAP MEASURES
(Unaudited, in millions)

 

Q1 2020

 

FY 2020

 

Low Range

 

High Range

 

Low Range

 

High Range

GAAP revenues

257.0

 

 

259.0

 

 

1,125.0

 

 

1,135.0

 

 

 

 

 

 

 

 

 

GAAP loss from operations

(26.4)

 

 

(24.5)

 

 

(123.0)

 

 

(108.9)

 

GAAP operating margin

(10.3%)

 

 

(9.5%)

 

 

(10.9%)

 

 

(9.6%)

 

Share-based compensation

38.0

 

 

37.0

 

 

195.0

 

 

185.0

 

Amortisation of acquisition intangibles        

9.0

 

 

8.5

 

 

36.0

 

 

34.0

 

Acquisition related matters

 

 

 

 

 

 

 

Non-GAAP income from operations

20.6

 

 

21.0

 

 

108.0

 

 

110.1

 

Non-GAAP operating margin

8.0%

 

 

8.1%

 

 

9.6%

 

 

9.7%

 

 

February 10, 2020

RingCentral Gains Momentum in Public Sector and Education Vertical With Key Agreement

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, continues to gain momentum in the public sector and education vertical through a new agreement with The Educational Services Commission of New Jersey (ESCNJ), which serves more than 1,300 members in public agencies including educational institutions across the state of New Jersey. Organisations will now have a simplified purchasing process of RingCentral solutions, that includes voice, video and team messaging on a single platform.

“We’re seeing public institutions move away from their legacy on-premise phone systems to modern unified cloud solutions that provide mobility and robust multi-modal communications capabilities for deeper engagement among employees and with their constituents,” said Carson Hostetter, SVP worldwide sales, RingCentral. “Through our agreement with the ESCNJ, the purchasing process to acquire RingCentral solutions for their members has been streamlined, which will make it easier for them to quickly modernise their legacy communications and collaboration systems.”

ESCNJ brings technology solutions to New Jersey’s state and local government, public schools and universities through the New Jersey State Approved Co-op #65MCESCCPS. Working to coordinate cost-efficient purchasing opportunities for educational institutions, ESCNJ selected RingCentral as a cloud communications solutions provider for their members in accordance with the award ESCNJ 19/20-30. Schools and education institutions across the state will now have access to RingCentral’s complete portfolio of cloud communications and collaboration solutions to help meet their digital transformation goals and transition to the cloud. With RingCentral, New Jersey educators and municipalities can communicate in modern ways with ease, both internally among staff and externally with students, parents, and their constituents.

For more information on how RingCentral supports education institutions, please visit: https://www.ringcentral.com/office/industry-solutions/education-cloud-phone-systems.html.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device, and via any mode. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact centre solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customise business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

© 2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

January 15, 2020

CIO WaterCooler Transforms the Digital Boardroom with RingCentral’s Cloud Communications Platform

London, UK - January 15, 2020 – RingCentral UK Ltd., a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly owned subsidiary of RingCentral, Inc. (NYSE: RNG), today announced that CIO WaterCooler, a digital networking forum for CIOs and tech leaders, is using RingCentral’s cloud communications platform to power their Digital Boardrooms and enable virtual engagement and collaboration in the CIO tech community.

CIO WaterCooler provides a digital networking space for CIOs and leading technologists to come together and share ideas through interactive, virtual video sessions. Since IT leaders are always on-the-go and travel year round, they rely on Digital Boardrooms to connect with others in the community and share ideas at any given time, from any location. Previously, CIO WaterCooler had been using another communications platform to support these interactions, which they found unreliable and lacking key functionality. They ultimately selected RingCentral’s robust cloud communications platform which includes voice, video, and team messaging capabilities to support their important conversations.

“It’s been a real challenge to find the right platform for our Digital Boardrooms,” said Daniel Warburton, co-founder of CIO WaterCooler. “CIOs and tech leaders have an expectation of excellence, so we're delighted that RingCentral helped us achieve this standard and allow this community to connect and engage with one another, regardless of their physical location.”

RingCentral’s unified communications as a service (UCaaS) solution provides a single cloud platform with multimodal communications capabilities including voice, video, online meetings, and team messaging. As the market-leading UCaaS provider, RingCentral is helping CIO WaterCooler deliver valuable, reliable and enjoyable engagement within the CIO tech community.

“Tech leaders are constantly travelling and rely on digital platforms, including CIO WaterCooler’s Digital Boardrooms, to regularly engage and connect with their colleagues and peers when they are unable to attend events in person,” said Sahil Rekhi, managing director of RingCentral EMEA. “Through our world-class UCaaS solution, RingCentral is empowering the CIO community to share challenges, deliver change and progress their organisations through vital engagement and collaboration from anywhere in the world, even while on-the-go.”

Digital Boardrooms are led by prominent technology leaders and commentators globally, and take place twice a month. To review upcoming Digital Boardrooms, visit https://ciowatercooler.co.uk/digital-boardrooms/.

About CIO WaterCooler
CIO WaterCooler is a global hub for tech leaders. CIO WaterCooler’s core belief is that a strong network of peers and trusted advisors, are the successful IT leader’s greatest asset. The ongoing goal is to support the community in developing valuable relationships, expanding their professional capabilities and sharing the value across the network. CIO WaterCooler’s initiatives exists to help tech leaders thrive.

We help our community:

  • Raise their profiles amongst their peers and position themselves as subject matter experts
  • Expand their personal networks of trusted peers and advisors
  • Increase their knowledge of emerging technologies and strategies
  • Benchmark their own projects and thought processes

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together, from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact centre solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customise business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

© 2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

January 7, 2020

RingCentral Named a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide

BELMONT, Calif. — January 7, 2020 — RingCentral, Inc., (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced it has been recognized as a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide as reviewed by customers. RingCentral received an overall rating of 4.5 out of 5 stars, based on 125 reviews, as of 31 October 2019.

“We take great pride in being named a November 2019 Gartner Peer Insights Customers’ Choice. This recognition reflects our commitment to providing value to our customers through our industry-leading business communications and collaboration solutions,” said Amritesh Chaudhuri, SVP of Marketing for RingCentral. “Based on widespread feedback from customers, it’s clear that we are enabling our business users to communicate effortlessly both within their organisations and with their customers and partners regardless of location, device or preferred mode of communication.”

The Gartner Peer Insights Customers' Choice distinction recognizes vendors and products that are highly rated by their customers. Gartner Peer Insights gives IT buyers the confidence to select enterprize solutions based on reviews by IT peers, verified by Gartner. To be recognized with the Customers’ Choice distinction, a vendor must have 50 or more published reviews and an average overall rating of 4.2 stars or higher across those reviews accumulated within the 12-month submission period. In addition, at least 20% of all eligible reviews must be from outside of the primary industry, region, and company size.

The following are examples of RingCentral customer reviews from Gartner Peer Insights:

 

●      “Providing excellent product, service and support, RingCentral stands above the rest.”

Systems and Services Engineer in the Services Industry

●      "We were able to make a clean switch to RingCentral with zero downtime and no hiccups thanks to the amazing work of their implementation team. The product has enabled our users to be more mobile and their deep integration into our other systems has increased our teams’ efficiency." - Vice President in the Financial Services Industry

●      "The ease of use, stability, and cost savings have allowed us to remove dependencies on expensive contracts with multiple 3rd party service providers." - Telecom and Networking Analyst in the Healthcare Industry

●      "The implementation of this product was fantastic. We have had great customer experience and engagement with the product as well as a huge cost savings. Definitely 5 stars." - CIO in the Manufacturing Industry

●      “Save costs and expenses with this easy-to-use and reliable cloud communications system.” - Commercial Analyst in the Communications Industry 

 

For additional information, click here.

 

About Gartner Peer Insights

Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 70,000 verified reviews in more than 200 markets. For more information, please visit www.gartner.com/reviews/home.

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Unified Communications as a Service, Worldwide, Peer Contributors, 10 December 2019.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advize technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

About RingCentral

RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together, from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

© 2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

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