Cloud Communications

The Best Collaboration Tools for Customer Service Teams

Customer needs are constantly evolving. Continual improvements in technology and service mean that the benchmark for excellent customer support is…

3 years ago

The Rise of the Virtual Receptionist in the UK

Receptionist services are the front line of most sizeable business; fielding calls from clients, partners, suppliers, and customers is all…

3 years ago

Routing for Teams: How To Meet Enterprise Telephony Needs

Something that became clear for so many of us last year was just how much we need direct human contact…

3 years ago

How to Increase Productivity: What to Watch Out For

Learning how to increase productivity is clearly a question that’s in high demand of answers, especially in an age where…

3 years ago

Forget The Office: Guide to The Best Work From Home Jobs

Not so long ago, working from home was something only a handful of lucky people could do. But in today’s…

3 years ago

A New Dawn for UK Higher Education: Blended Learning Becomes the Norm

Our students’ normal patterns of life have come to a halt. Simple activities like a trip to the supermarket or…

3 years ago

How to Add Cloud Telephony to Microsoft Teams

Many businesses rely on Microsoft 365 and use Microsoft Teams to address the challenge of team collaboration in a virtual…

3 years ago

UK Public Sector Property Implications for a Post COVID-19 World

The pandemic now has around 2.6 billion people living under some sort of lockdown or quarantine. The social and financial…

3 years ago

6 Steps To Prepare for the PSTN Switch-Off

BT Openreach announced the end of PSTN and ISDN in 2015 and began shutting down UK networks in 2020. But…

3 years ago

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