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A New Dawn for UK Higher Education: Blended Learning Becomes the Norm

by Ashima Bhatt
  • UC - Collaboration

17 Long-Time Remote Workers Share Their Top Tip for Staying Productive at Home

by Preston Lee
  • Cloud Communications

How to Run a Virtual AGM in the New Age of Disparate Teams

by Zofia Bobrowicz Cohn
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  • Customer Experience

Essential Social Media Marketing Tips for Customer Service

In today’s digital world, most companies recognise the value of social media. With roughly 4.2 billion active users across Facebook, Twitter, and Instagram, it represents a vast, lucrative market. Social … Read more “Essential Social Media Marketing Tips for Customer Service”

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Tyler Dickey Author
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  • UC - Collaboration

Best 17 UK Video Conferencing Software

Developments in technology have disrupted practically every industry. From construction to retail, we constantly find new ways to optimise business processes thanks to technological advances. One monumental shift in the … Read more “Best 17 UK Video Conferencing Software”

Sam O'Brien
Sam O'Brien Author
Fatima Chawdhury interviewed for international women's day by RingCentral
  • RingCentral News

International Women’s Day Ringside: Fatima Chawdhury

As part of our support for International Women’s Day “Choose to Challenge”, we invited our female leadership to discuss their views on gender inequality and related issues. Earlier in the week, … Read more “International Women’s Day Ringside: Fatima Chawdhury”

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Samantha Clayton Author
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  • Business Trends - CX

Getting Your Contact Centre SMS and Other Messaging Right

Your customer support effort is often the first impression that people interested in your products and services get, so it’s important that it stands out for the right reasons.  Many … Read more “Getting Your Contact Centre SMS and Other Messaging Right”

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Chris Goryn Author
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  • UC - Collaboration

How to Create Opportunities for Virtual Water Cooler Conversations in a Remote Team

Networking with colleagues and making small talk in-between work is a part of standard company culture. These moments help the team bond better and bring them closer. Water cooler conversations … Read more “How to Create Opportunities for Virtual Water Cooler Conversations in a Remote Team”

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Adela Belin Author
marketing mix 4ps
  • UC - Collaboration

The Marketing Mix and the 4 Ps of Marketing: The Definitive Guide

Whether you’re starting in business for the first time, or you’re already running a successful company, the importance of an effective marketing strategy must not be overlooked. It could mean … Read more “The Marketing Mix and the 4 Ps of Marketing: The Definitive Guide”

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Jatinder Dub Author
chatbot marketing
  • UC - Collaboration

What is Chatbot Marketing and Why it’s The Future of Marketing: Examples, Uses & Benefits

Today, the world is leaning towards automation. The demand for instant engagement and customer satisfaction is everywhere. And only continues to grow. This is especially the case for the world … Read more “What is Chatbot Marketing and Why it’s The Future of Marketing: Examples, Uses & Benefits”

Sunny Dhami, Director of Product Marketing for RingCentral
Sunny Dhami Author
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  • UC - Collaboration

The Digital Campus: The Time To Act Is Now

The UK’s higher education sector is entering a new era – an era in which the use of collaboration technologies across departments is essential to attracting international students and staff, … Read more “The Digital Campus: The Time To Act Is Now”

Chloe Woods Author
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  • Collaboration

How To Collaborate More Effectively

What makes a great team? Bill Gates once defined it as one where the group acts with the same unity of purpose and focus as a well-motivated individual. How do … Read more “How To Collaborate More Effectively”

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Anand Srinivasan Author
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