What tools should your business use for marketing? Marketing is more than just advertising. It’s everything that helps you get the word out about your product or service and convert … Read more “Marketing Tools You Need for a Successful Business in 2022”
The most valuable real estate in tech? The most prestigious address? Kensington? Knightsbridge? To us, it’s a small, exclusive patch at the upper right corner of Gartner’s “Magic Quadrant.” A … Read more “RingCentral Named a 2021 Gartner® Magic Quadrant™ Leader”
We’re all familiar with the concept of a sales funnel. For most marketing teams, it’s a term that is an essential part of any strategy—knowing a person’s “next step” helps … Read more “How Communication Guides Customers Through The Sales Funnel”
The agile sprint and project management, otherwise known as the scrum methodology, is a set of practices that give structure to development teams. The main objective of these practices is … Read more “How To Run an Agile Sprint With Your Team”
Highlights: Companies must provide more agile digital options that can meet customers where they are. The right contact centre solutions can boost agent productivity and agility in operations while also … Read more “RingCentral Joins Google’s Chrome Enterprise Recommended Contact Centre Solutions”
If you’re a small business owner or sole trader, you’ll know that the cost of renting a physical office space can be prohibitive. That goes double for premises in central … Read more “What is a Virtual Office? How to Get Virtual Offices in London”
Image Source Call centres are typically fast-based work environments, with agents needing a breadth of knowledge and some quick thinking for their daily work. It’s no surprise, therefore, that call … Read more “6 High ROI Ways to Make Your Call Centre Agents More Productive”
This is the third part of RingCentral’s Make Meetings Matter series. We offer up advice on how to make all meetings purposeful, engaging and effective. Common in everyday businesses, the daily … Read more “What Is a Scrum Meeting and How Can You Run One?”
Inefficiency affects businesses of all sizes, from independent contractors to international corporations. And the reasons for inefficiency don’t vary much based on business size: A lack of processes, poor internal … Read more “10 Best Business Management Tools for 2021 (By Use Case)”
