In a world where globalisation and remote working are becoming increasingly popular, businesses of all sizes need to find new ways of keeping employees connected. Collaboration apps, such as Slack, RingCentral Glip and Microsoft Teams, are quickly becoming the central hub for a lot of modern workstations.
Microsoft Teams is a cloud-based solution for collaboration that builds on top of the Microsoft Office 365 productivity suite.
Microsoft Teams is a replacement for the original flagship collaboration product from Microsoft, Skype for Business. However, it’s more than just an updated version of the S4B technology. Microsoft Teams promises access to everything from an aligned central environment for unified communication, to modern features like artificial intelligence.
The benefits offered by Microsoft Teams include:
While Microsoft Teams provides a feature-rich environment for team collaboration, RingCentral offers the reliable, high quality VoIP telephone service and calling plans to complement MS Teams.
For those who want to access the benefits of a full unified communications experience with Microsoft Teams, there’s an option outside of the Microsoft calling plans. With RingCentral products that integrate with Microsoft Teams, businesses can access carrier-grade technology for their phones from RingCentral, while still unlocking the collaboration and messaging features of MS Teams.
RingCentral and MS Teams together can provide today’s businesses with best-in-class conferencing solutions, as well as enhanced collaboration and many more features. RingCentral comes with a multitude of third-party app integrations that allow communication to sit at the heart of your business.
The functionality of MS Teams’ integration with RingCentral includes:
You can set RingCentral as your default for all communications within Microsoft Teams, including meetings, calls, and instant messaging. You’ll be able to initiate calls out of Microsoft Teams using RingCentral – the integration includes icons that sit in the MS Teams interface and open RingCentral functionality in a seamless transition. Users won’t need retraining on software, as RingCentral sits under the Teams platform, enabling it to perform to a world-class standard with the same look and feel.
We recently published a separate blogpost detailing RingCentral’s integration with MS Teams to provide tips on setting up and getting the most out of this capability. If your business uses Office 365 and you’d like to get more out of your productivity suite, or if you’re looking for secure calling capabilities with guaranteed uptime to use alongside your MS Teams setup, RingCentral can support your business in taking the next step.
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