The quickening rush to embrace cloud communicationsWith the evolution of today’s workplace, people are no longer constrained to working at a certain time and place. Thanks to cloud communications and collaboration, individuals can now work whenever—and wherever—they want. In fact, the modern workforce now expects this level of flexibility.Enterprises have noticed this trend and are making the move to cloud communication and collaboration. What was once viewed as an “emerging” technology has now grown into a mature industry that represents the very future of business communications.So what advantages do cloud-based solutions really offer over traditional, premise-based hardware? Start with dramatic

Companies are rapidly incorporating cloud technology, the ability to access distributed computer processing and storage capabilities. A 2016 poll showed that 41% of surveyed businesses are planning to expand spending on cloud technologies. Large companies are jumping on this trend even faster than smaller companies. 51% of large and mid-sized companies plan to increase spending on the cloud compared to 35% of smaller companies. 

Why all the interest in the cloud? Cloud technology can improve operations and customer support while saving on costs and enabling employees to work remotely. The economics and convenience of cloud computing is the main reason why 64% of surveyed

Infographic: Team Messaging Is the Future of Business Communications
One thing’s certain: Most people have trouble keeping up with their email. In fact, people reply faster, with fewer words, and to fewer emails as the volume in their inbox increases.*So, it comes as no surprise that people are finding better ways to communicate. Workplace collaboration software, also known as team messaging, is taking the enterprise communications world by storm and was the hot topic on everyone’s lips at this year’s Enterprise Connect.To demonstrate the impact of team messaging in the workplace, Ipsos conducted a Public Affairs study on behalf of RingCentral.** The infographic below captures the staggering findings surrounding the

Knowing how to spot and troubleshoot common VoIP problems can save you a lot of tech support headaches. So, before you reach for the phone to call technical support, try these out. The VoIP problem solutions here might just save a ton of your time and funds.1) Choppy VoiceThe common cause of choppy voice in VoIP is insufficient bandwidth. This does not necessarily point to your internet service provider as the culprit; nor does it mean there's too much traffic in your network. It could be that you have another bandwidth-eating application running. You might also be using the wrong compression code.Remember that a two-way conversation eats up around 90 kbps

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