Get the latest unified communications (UC) technology news, trends, tips, how-to, and practical advice. Expand your ideas about cloud-based UC.
Since 2020 and the pandemic first hit, almost every organisation from every industry has had to go from working in physical spaces to working remotely. The massive transition to a … Read more “10 common customer service mistakes to avoid in a remote workforce”
As the world rapidly changes thanks to technological advancements, so are other aspects of life. These changes are being seen more in the workplace than anywhere else. One aspect of … Read more “What is Collaborative Leadership and Why Is It Important?”
Virtual collaboration has been at the forefront since the beginning of the Covid-19 pandemic. After many businesses shut down their offices, some permanently, determining the best way for teams to … Read more “What is Collaboration and How Can You Build a Collaborative Team?”
Being a student is tough, especially financially. One of the recent Student Money Surveys revealed that 74% of students depend on themselves to fund their everyday living costs. Looking for … Read more “11 Online Jobs for Students in the United Kingdom”
Working remotely has never been easier with the rise of unified communications as a service tools (UCaaS), such as video conferencing. We can’t always meet face to face, especially now … Read more “How To Host A Video Conference Call”
European Office with a difference. We may not yet know what the new normal will be. But we do know that what we call ‘the office’ will not be the … Read more “Rainbow Office Powered by RingCentral Launches in Europe”
How are organisations shaping the future of work? What are the challenges and opportunities facing businesses today? How are communication and collaboration evolving to meet the demands of the modern … Read more “Ringside: Insider Interview with Joe Brackenborough”
February’s Digital Boardroom session covered the changing role of IT relationships, wellbeing and workplace collaboration. As we weave our way out of the pandemic’s global chaos, IT leaders take on … Read more “Lessons from the CIO Watercooler: IT Relations, Wellbeing and Workplace Collaboration”
Experts project the permanent remote workforce to grow from 16.4 per cent in 2020 to 34.4 per cent in 2021. With more personnel decentralisation, companies will face more cybersecurity challenges. … Read more “Cybersafety for the Remote Revolution – Keeping Call Centre Workers Cybersafe”
