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This story is part of a series recognising Mental Health Awareness Month and how RingCentral supports its employees’ mental health and well-being. Around one in seven people are neurodiverse, which means … Read more “Neurodiversity and mental health at work: RingCentral’s employees share their stories”
Happy call centre agents create happy customers. Happy agents are most likely to be motivated to put in their best effort and thereby are able to provide a higher … Read more “10 Ways to Motivate Your Call Centre Agents in 2021”
Creating an effective sales plan is the first important step in defining your sales strategy. Are you a business owner with a sales team? Perhaps you are a sales manager … Read more “How to Successfully Create a Sales Plan that Works [with Examples and Templates]”
Remote work has challenged internal communicators like never before. Employee emails have to do so much more than just communicate information; they have to fight for employees’ attention and communicate … Read more “How to Boost Employee Engagement with Internal Communications”
As a fresh new business on the block, you’re faced with many major and minor challenges, from getting the capital for your business to choosing the right storefront. One thing … Read more “The Ultimate List of Business Name Ideas”
It used to be the case that one person conducted a job interview. Usually, a senior manager if a single interview, or possibly a lower manager, is a two or … Read more “What is a Group Interview? Questions, Answers and Tips to Stand Out”
Whether you’re looking to boost your income with a side hustle or start a full-time business, working from home (WFH) provides you with the luxury of flexibility. Depending on what … Read more “50 Small Business Ideas You Can Start at Home”
Digital workplace transformation is on the rise. And it will undoubtedly change how each department operates and collaborates within an organisation. Continuous advancement in technology and the global pandemic are … Read more “How to plan your customer support strategy based on digital workplace trends”
As you transition your team to a remote or hybrid workplace, this article will help you: Determine how to best scale your temporary remote work policies and practices into a … Read more “How to Build a Tech Ecosystem that Supports Remote Work”
