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The move to remote and hybrid work has changed our working lives forever, with online meetings more and more the norm. Video conferencing technology has enabled companies to bring virtual … Read more “Online Meeting Recording: Types, Benefits & Exactly How To Do One”
Team meetings in bed. Write-ups by the coffee machine. Virtual hang-outs. It’s what a day in the life of a remote worker has come to symbolise; flexibility and freedom. Employees … Read more “Teleworking: Everything you need to know about this work solution”
More and more remote teams are popping up across the globe, leading to a different kind of business communication. In these remote and hybrid worlds, interaction and connection are forged … Read more “Communication Tools For Businesses: 7 Best Types & How to Choose The Right One”
Introduction In the age of hybrid working, facilitating smooth communications between employees, both within and outside the office, has been a challenge. Making everyday parts of office life (such as … Read more “What is a Meeting Room? How to Use One & Find a Virtual Solution”
Great customer experience (CX) comes from delivering seamless, consistent interactions at every step. It’s how businesses can stand out from the competition to build brand loyalty and win new customers. … Read more “8 Ideas For a Successful Global Support Strategy”
As a small business owner, you know the power of social media and how it supercharges most businesses. There’s enough said about the effect of viral videos, exciting collaboration, and … Read more “A Complete Guide to Customer Journey Management via Social Media”
We’re all familiar with the concept of a sales funnel. For most marketing teams, it’s a term that is an essential part of any strategy—knowing a person’s “next step” helps … Read more “How Communication Guides Customers Through The Sales Funnel”
If you’re a small business owner or sole trader, you’ll know that the cost of renting a physical office space can be prohibitive. That goes double for premises in central … Read more “What is a Virtual Office? How to Get Virtual Offices in London”
Call centres are typically fast-paced work environments, with agents needing a breadth of knowledge and some quick thinking for their daily work. It’s no surprise, therefore, that call centre teams … Read more “6 High ROI Ways to Make Your Call Centre Agents More Productive”
