RingCentral Glossary

With cloud computing and unified communications set to shape the future of the working world, it’s a good idea to get your head around the jargon. Whether you want to gen-up on your VoIP-related terminology, finally decode that acronym everyone uses or you’re a totally cloud communications rooky, looking to demystify all the lingo, take a look at our glossary pages for a little clarity.

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Security Operations

A Security Operations Centre (SOC) monitors & analyzes activity on networks, servers, websites, & other systems. RingCentral presents a brief guide to Security Operations>>

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Information Security Management System (ISMS)

Information Security Management controls your organisation’s security and privacy. Check out RingCentral’s Ultimate Guide to ISMS to learn more>>

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VMR Software

VMR software serves as an excellent global business solution for remote work setups. RingCentral shows you what to look for and best practices in using one!

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DTLS (Datagram Transport Layer Security)

Datagram Transport Layer Security (DTLS) provides communication security, designed to protect data privacy and prevent eavesdropping and tampering. Learn more here ->

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Cloud Computing Definitions

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Contact Centre Definitions

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Customer Experience Definitions

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eCommerce Definitions

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Unified Communications Definitions

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