Cloud communications have grown increasingly more popular in recent years. In an agile world, where technology and people are constantly evolving, the cloud is the only environment flexible enough to … Read more “Cloud Communications: Public, Private, and Hybrid”
Daniel heads up Product Management for RingCentral in EMEA. He has spent his career at RingCentral driving the expansion of cloud Business Communication solutions in the UK and EMEA via the adoption of exciting, innovative features and services as well as their integration into customers’ workflows.
He has spent the last 8 years in the cloud software and communication industries and his background is in software development and telecoms infrastructure.
The RingCentral Blog topics I'm interested in
What is the Future of Work? The global market for AI is projected to grow to a value of $89.8 billion by 2025. When you consider figures like that, it’s … Read more “Future of Work: The Impact of AI on the Future Workplace”
According to “MyCustomer” reports, 80% of all UK businesses will have a chatbot solution in place by the end of 2020. The rise of artificial intelligence and the accessibility of … Read more “The Rise Of Chatbots: How AI Is Changing Customer Service”
What is Conversational AI? Conversational AI is a form of artificial intelligence specifically designed to deliver more natural and engaging touchpoints between brands and their customers. The conversational AI space … Read more “Conversational AI: Customer Engagement in the Age of Messaging”
Google Cloud Next is one of the most exciting events in the technology market. People from all over the world flock to hear about the latest updates to be delivered … Read more “AI, Integrations and More: Join Us at Google Cloud Next in London”
Launched in May, the RingCentral Office 10.1 release features enhancements that improve management for administrators and boost productivity for end users. Our new unlimited UK calling package enables organisations to … Read more “This Is Just In: RingCentral® 10.1 Release!”
Are you making the most of customer communications? Fifty-five percent of customers would pay more for a better experience, according to Defaqto research, and the more effort you put into … Read more “7 Tips for Getting Lucrative New Business Calls”