Traditional contact centres as we know them were designed and deployed at scale in the 1960s, largely based on outdated management and governance models with standards that are no longer … Read more “New Altimeter Report: The Rise of the Collaborative Contact Centre”
John comes to RingCentral from Dialpad where he spent 2.5 years heading up product marketing. At Dialpad, John was the 3rd marketing hire where he built a team that drove amazing growth through product messaging & positioning, sales enablement, demand programs, content, customer marketing programs, and AR. Prior to Dialpad, John spent time at LiveOps & Genesys as well as testing his entrepreneurial skills by starting an online fine art platform. John is a native of St. Paul, Minnesota and a graduate of the University of Minnesota. He lives in San Francisco with his two dogs and is an avid biker, skier, traveler, foodie, and art collector. He is looking forward to helping RingCentral crush the market by being the leader in the market.