Relationship Marketing
It’s always been important for a business to have a good reputation, because if people like your brand, they’re more likely to interact with it. And, in the age of … Read more “Relationship Marketing”
Delivering impeccable customer experience and securing customer loyalty has never been so crucial for business leaders. Choosing the right tech to support your customer journey can be challenging. With so many different tech solutions to consider, from dedicated line connectivity to AI chatbots, marketing automation or an all-encompassing CMS platform, investing in new tech tools can be daunting.
Our helpful resource hub includes terminology guides and definition posts to give you a more comprehensive overview of the keywords and phrases you need to know if you’re reviewing your technology needs.
It’s always been important for a business to have a good reputation, because if people like your brand, they’re more likely to interact with it. And, in the age of … Read more “Relationship Marketing”
Customer segmentation is one of the most important marketing tools at your disposal, because it can help a business to better understand its target audience. This is because it groups … Read more “Customer Segmentation”
The world of commerce is constantly evolving, both for businesses and consumers. As our customers become more tech-savvy and access different channels and platforms from a wide range of devices, … Read more “Omnichannel”
Cloud computing has had far-reaching impacts on businesses around the world. Cloud computing services have come to play an integral role in a huge variety of enterprises and other organisations, … Read more “Customer Relationship Management (CRM)”