Today, every company is a global company, requiring a new set of communication tools for employees, partners, and customers. Traditionally, service providers have been confined to their own in-country footprints, … Read more “Cloud Unlocks New Revenue Opportunities for Carriers to Serve Multinational Companies”
As the workplace becomes more diverse and dispersed, video allows members of your team to stay connected wherever they are, without losing the intimacy of face-to-face conversations. Unfortunately, joining a … Read more “Your Guide to Video Conferencing Made Easy”
Thierry Moussu is the Head of Digital Relations at Direct Energie, overseeing the company’s digital strategy and innovation for digital interactions with customers/prospects. He has over 15 years of experience as a digital marketer. Direct Energie supplies electricity and/or natural gas to more than 3 million customers – individuals, businesses and companies and local authorities – with […]
Despite the best-laid plans, holiday gift season doesn’t always go as expected. No one knows this better than a retail contact centre agent or store employee, because they hear about … Read more “5 Essential Tips For Customer-Pleasing, Post-Holiday Customer Service”
The rise of social, mobile, data and cloud technology has transformed every aspect of our personal and business lives, making them increasingly connected and digital. We live in what is … Read more “Top Digital Workplace Trends in 2019”
The enhancements featured in our December RingCentral Office® release are a testament to our commitment to bringing you a solution that enables you to do your best work, wherever you do … Read more “RingCentral December Release: Making Your Solution More Seamless and Powerful”
There are many hurdles to consider when planning your company’s digital transformation strategy. Not only do you need to decide how you want to move to the cloud and which … Read more “Why an Office Move Is the Best Time to Change Your Phone System”
Christmas 2018 is all set and underway. Smart retailers are already thinking about Christmas 2019 when current market trends will have further evolved. One of the most significant areas of … Read more “4 Ways Christmas 2019 Will be Different than 2018 for Retailers”
If your employees spend a lot of time travelling around the world, securing new business opportunities and serving clients, then it’s important to make sure that they don’t feel isolated … Read more “5 Tips for Staying Connected while Travelling”