“We tried remote inspections about 18 months ago, and the client base wasn’t accepting of it. But then the whole world, in the period of several weeks, was forced into … Read more “Video’s Role in Remote Work: A Citation Story”
It sounds prosaic to say companies outgrow their technology. But that’s a very real process many businesses have to navigate. To maintain business as usual while internally managing process and … Read more “How Cloud Can Alleviate Growing Pains”
Watch this roundup video for a 90-second synopsis of this blog: When the UK went into lockdown on 23 March, many public sector organisations had to overhaul their logistics along … Read more “Migrating the Classroom Online: A School Story”
We’ve expanded the Ringside series to draw insights from business leaders beyond our walls. In partnering with others to help create the future of work, we’re curious to uncover a … Read more “Ringside: Insider interview with James Willans”
When you find a FAIRTRADE Mark on a product, you’re looking at a lot more than a logo. Most of the 6,000 products that have earned the right to display … Read more “How Fairtrade Was Able to Keep Advocating for Workers’ Rights Even through Lockdown”
Lockdown knocked us all for six. Isolation measures pressured communities through the necessity of social distancing and the threat of contagion. Fortunately, we were able to mitigate difficult effects like … Read more “Communities Stay Connected during Lockdown”
Last month, RingCentral teamed up with UC Today to run CC Expo: Virtually Together. This virtual expo focussed on the practical applications of cloud communications and contact centre and the … Read more “The Flexibility of Cloud Contact Centre”
Using a cloud-based contact centre can be great during the good times, but during the difficult times it’s invaluable. This is the message from Alan Garratt, Head of Operations at … Read more “How Cloud Contact Centre Enables Quick Response”
“It’s not just the TNR activities that are going on; there’s a whole collection of groups doing things to support the community.” A crisis can bring out the best in … Read more “Tisbury Neighbourhood Response Answers the Call”