This blog is the second part of RingCentral’s Make Meetings Matter series. We offer up advice on how to make all meetings purposeful, engaging and effective. People management can be tough, and … Read more “How to Run Productive One-on-One Meetings”
There’s a lot of talk about how remote work improved both our personal and professional lives. After all, working from home gave us an opportunity to balance our jobs with … Read more “My experience changing from Slack/Zoom to RingCentral MVP”
This blog is part of the series “The power of the female athlete.” View the complete series at the links at the end of this article. As the Olympic Games … Read more “There’s Resilience in Us All: What We Can Learn From Female Athletes”
UC Today, the leading publication for unified communications and collaboration, recently announced its 2021 UC Awards winners. It’s an honour for RingCentral to be named Best UC Platform and Best … Read more “RingCentral Wins Big in UC Awards 2021”
Here we are in July. That means we are at the half-year mark already, six months of change and continuing to work at home. Throughout this time, it’s been front … Read more “Reflecting on Diversity, Equality and Inclusion During a Year of Change”
For the Ringmasters series, we look behind the curtain at how our teams internationally actually use RingCentral day-to-day. They offer advice on getting the most out of the platform and … Read more “How Our Customer Success Team Drives Growth and Prioritises Wellbeing”
For the Ringmasters series, we look behind the curtain at how our teams use the RingCentral platform day-to-day. They offer up advice on how to get the most out of … Read more “Why Our Talent Acquisition Team Knows No Bounds”
The role of a contact centre agent is a challenging one, to be certain. Agents are required to address customer issues, exhibit patience and meet customers’ expectations even when they … Read more “Why Organisational Alignment is Important for Your Contact Centre”
Today, records show that COVID-19 has caused the deaths of 3.29 million people since the first case in 2019. While it does not directly infect the mind, the virus contributed … Read more “Why Women’s Mental Health Is in Crisis”
