social media

Why Social Media Should Be Part of Your Contact Centre Operation

Expectations around customer experience are constantly changing.  In the past, the only option a customer had if they needed help…

4 years ago

Social Media Best Practices for Businesses

While many equate the use of social media to Generation Z and the Millennial generation, the reality is that businesses…

4 years ago

This website uses cookies for analytics and functionality purposes. If you continue browsing our website, you accept these cookies.