UK businesses are losing billions of pounds each year as consumers continue to demonstrate their intolerance for bad customer experience.…
Advanced contact centre solution provides a foundational element of £30m Digital First initiative. Arco, UK’s leading safety company, has selected…
Communication is key to the success of any supply chain, yet it remains one of the aspects most in need…
RingCentral doesn’t just help you take your communications to the cloud (and save money in the process). With our APIs…
With the theme of Smart Interactions in the Cloud, Interactions 2018 in London showcased the latest innovations, trends, and best…
We live in a world of instant gratification, where we can order food or have a taxi arrive at our…
A communications system is crucial for all businesses in any industry. Business efficiency and employee productivity, though, depend heavily on…
The in-store experience isn't dead yet. Though it's safe to say that e‑commerce has grown increasingly popular in recent years,…
For more than a half-century, the Private Branch eXchange (PBX) has been a centrepiece of business communications. A PBX is…
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