While team members are dispersed, some find teamwork more of a challenge. Here are a few of our ideas on…
Technology has the power to transform virtually any industry when it's used correctly. In the UK at the moment, the…
The workplace has seen many major evolutions in recent years. Fast-paced computers and tablets have replaced clunky old machinery. New…
Recognised for his influential business consultancy and as a world thought leader on Customer Experience, Colin Shaw has accumulated years…
Over the last few years, we've seen a rapid transformation in the Unified Communications market, driven by trends like the…
Personalisation pays. Boston Consulting Group found brands creating personalised experiences are seeing revenue increase two-to-three times faster than those that…
NHS Professionals, the market leader in managed flexible worker services, have selected RingCentral to be their cloud-based communications solution, to…
Call & Contact Centre Expo is where the industry’s top communications and contact centre innovators gather, so we couldn’t be…
Thomas Sabatier is the co-founder of The Chatbot Factory, a company that specializes in chatbots, conversational applications, and artificial intelligence.…
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