technology

The Need for Strong Change Management

Watch the preview video to see what you'll learn from this blog: https://youtu.be/XQcHdc44JUo The disruption that has faced businesses today…

3 years ago

What ISO Accreditation Means for RingCentral Customers

One of the biggest challenges for businesses in the wake of the pandemic has been the surge in cyber attacks.…

3 years ago

Why Customer Service Automation Is Key to Master Remote Work

2020 has been an unpredictable year and 2021 will most likely continue this path. Business is not as usual as…

3 years ago

How to Add Cloud Telephony to Microsoft Teams

Many businesses rely on Microsoft 365 and use Microsoft Teams to address the challenge of team collaboration in a virtual…

3 years ago

6 Steps To Prepare for the PSTN Switch-Off

BT Openreach announced the end of PSTN and ISDN in 2015 and began shutting down UK networks in 2020. But…

3 years ago

Lessons from the CIO Watercooler: Navigating Change

Throughout October, RingCentral powered another round of CIO Watercooler’s Digital Boardroom sessions. This Digital Boardroom series gives us some great…

3 years ago

How to Run a Virtual AGM in the New Age of Disparate Teams

At a time when shareholders, colleagues and customers can’t share the same physical space in the same way, annual calendar…

3 years ago

Lessons from the CIO Watercooler: Making the Move to Multi-Cloud

In recent years we’ve seen increasing adoption of multi-cloud infrastructure. In a recent survey of public cloud users conducted by…

4 years ago

How to Manage a Call Centre Efficiently and Cut Call Volumes

Call centres play a crucial customer support role for countless companies and brands in the UK, and it can be…

4 years ago

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