Until fairly recently, all PBX and UC technology was on-premises. While this model has served us well in the past,…
Highlights: Microsoft Teams users can now add the RingCentral softphone dialler directly into their platform. The embedded dialler syncs with…
In the late 1890s, a newspaper mistakenly printed an obituary for the very alive, very healthy Mark Twain. When word…
Much like many disruptive technologies, the cloud has been met with reticence as well as excitement. Where cloud computing offers…
Receptionist services are the front line of most sizeable business; fielding calls from clients, partners, suppliers, and customers is all…
Something that became clear for so many of us last year was just how much we need direct human contact…
Many businesses rely on Microsoft 365 and use Microsoft Teams to address the challenge of team collaboration in a virtual…
BT Openreach announced the end of PSTN and ISDN in 2015 and began shutting down UK networks in 2020. But…
We all know communication is changing. As public chat services like WhatsApp and iMessaging have gained popularity, enterprises and public…
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