Lessons from the CIO Watercooler: Why We Need to Talk about Data

It’s time we talked about data. While many may find it messy or confusing, there are many reasons to nurture…

4 years ago

How to Improve Personal Development With Free Online Learning Courses

It’s easier than ever to work on your personal development. Whilst previously you might have had to look for local…

4 years ago

RingCentral Awarded Best ITSP Large Enterprise at the ITSPAs

The team at RingCentral is humbled to announce we’ve been awarded the Best ITSP Large Enterprise at this year’s Internet…

4 years ago

How Video Conferencing Contributes to Screening and Onboarding New Talent

Check out this video preview to see what the blog's about: https://www.youtube.com/watch?v=L7IP5uVWhEE&feature=youtu.be A few weeks ago I had the opportunity…

4 years ago

Technology and the Future of Healthcare

1As the world grows more digitally connected, people expect to have the technology available to meet their needs. Whilst this…

4 years ago

Moving Offices? Here’s Your Ultimate Checklist

Just like a family can outgrow a home, businesses can outgrow an office space. With research suggesting that businesses relocate…

4 years ago

Everything You Need to Know About Online Learning Courses For Call Centre Training

Anytime anybody phones up for advice on a product, they are contacting a call centre. Anytime a customer is ringing…

4 years ago

Key Improvements for Modern Contact Centres

The way customers and companies interact is changing at an incredible rate. Even before COVID-19 hit, consumers were spending less…

4 years ago

How to Improve Customer Experience by Using Video in Your Contact Centre

Here is a scenario I'm sure most can relate to and unfortunately is not all too uncommon.  You are in…

4 years ago

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