I was in the video conferencing industry way back; I know that organisations dabbled in remote and flexible working for…
Expectations around customer experience are constantly changing. In the past, the only option a customer had if they needed help…
How to prepare for tomorrow’s business challenges Late last week, I had the great pleasure to moderate a virtual roundtable…
We have all been there, right? We click on a link or type in a URL incorrectly only to find…
Watch this roundup video for a 90-second synopsis of the CFO cheat sheet: https://youtu.be/wKYrGzF263M Although it’s uncertain when the local…
Looking to enable and encourage your contact centre agents? We’ve put together our top tips on how to optimise productivity,…
Long before people started turning spare bedrooms and idle breakfast nooks into makeshift office spaces, the emergence of the global…
We’ve expanded the Ringside series to draw insights from business leaders beyond our walls. In partnering with others to help…
We’re extremely grateful and humbled to be awarded ‘Best Unified Communications Platform’. The SaaS space in general is full of…
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