In theory, contact centre agents should be able to work from anywhere. With greater pressure than ever on businesses to…
Many businesses have taken a long time to respond to digital transformation. Accounting for the presence of early adopters in…
Are you working from home yet? The isolation practices enforced in Italy and Spain, and now France and parts of…
The application of remote working was already growing thanks to its clear business benefits. Now for many companies it’s a…
Remote working has quickly gone from a ‘nice to have’ to a ‘need to have’. One of the main threads…
For some companies, the need for remote working has come out of nowhere. This sudden need to make a fundamental…
It’s an understatement to say that information technology has affected our lives. It’s changed the way we talk, the way…
This blog post comes courtesy of Miya Knights, Head of Industry Insight, Eagle Eye Solutions Ltd. Having asked and read…
The conversation around remote working has reached fever pitch. With so many businesses deciding to tell their employees to work…
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