In a world where customers are demanding more intimate, customised and efficient conversations with their preferred brands, companies are under…
In this series of posts, we’re talking to our own leaders to get insights into the challenges and solutions of…
This blog post comes courtesy of Miya Knights, Head of Industry Insight, Eagle Eye Solutions Ltd. ‘Omnichannel’ customers, who shop…
The rise of digital customer service When it comes to communication, digital is everywhere. Whether it’s through WhatsApp, Facebook Messenger,…
Using data from the world's busiest job board Indeed.com, we’ve mapped the US states and UK cities who are pressing…
Creating an engaging and happy work environment is no longer just a company perk – it is an integral part…
In an age where data is the most valuable tool any business can access, understanding how to use the information…
In a world where globalisation and remote working are becoming increasingly popular, businesses of all sizes need to find new…
In this series of posts, we’re talking to our own leaders to get insights into the challenges and solutions of…
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